Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are Insured by QBE insurance Australia Limited.  We also guarantee 5 years on all tiling workmanship & 10 years warranty on waterproofing works.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We were born with tools in our hands. Father's and grand father's were all in the construction game. It's our life.

Question 3

What do you like most about your job?

Accepted Answer

We like to turn nothing into something. We enjoy it when a customer is happy with our work. It's great!

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

To see perhaps pictures of jobs or references. Some customers like to see on hand previous works. Most people get a feeling when they meet there trades.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

On the spot pricing is very common. We always tell them we like to go back to office and quote accordingly

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been doing this type of works for sometime. We are very trustworthy as a lot of work is by recommendation.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We do our jobs with pride and above board following all Australian Standards. We will not finish a job unless the customer is totally satisfied.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The main thing is to know scope of works and required finishes. If customers want us to work along side the designated trades.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Sometimes customers can spend time shopping around for materials themselves Some works can be done by customers. Clean ups can be done by customers.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The special offers we have are doing a good job at a competitive price. It's getting harder to find good trades these days.

Question 11

What makes your pricing competitive?

Accepted Answer

A lot of the work we do ourselves. This allows us to be competitive and gives us more control in the final outcome.

Question 12

How do you normally charge for your service?

Accepted Answer

A site visit is how we usually work out costs. This allows us to see the job on hand, customer time frames etc. We like to meet our customers face to face.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We like to specialise in all works. No job is to big or small completing them to the customers satisfaction, every time.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our immediate team consists of qualified carpenters and tilers, certified water proofers and registered builders. We also have some knowledge of just about every aspect of the construction industry.

Kriz-Mar Constructions Pty Ltd

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