Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am a professional business with professional insurance. I have extensive experience and always work to provide a quality product to our clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Totally by accident back in 2004. My flatmate introduced me to an old camera and a darkroom, after that I was hooked and have never looked back.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I don't have a favourite client story, but I always enjoy working with down to earth people who really appreciate the creativity I can apply to their jobs.

Question 4

What do you like most about your job?

Accepted Answer

Photography is a passion as well as a career. I love the creativity, flexibility and diversity it provides. No two days are the same.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask them what is important to capture for the type of job it is. Its important to understand what the final images are going to be used for.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What type of equipment do you use? We use the latest in high-end professional cameras and lighting equipment. To keep prices affordable as we structure an equipment package dependant on the job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Wren Photo has 10yrs experience of providing quality and on point imagery to clients. Many of which are repeat clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

The key to my approach is the primary focus I put is on understanding the purpose and context of a brief, as well as the key interests of our client – this understanding then informs how I use my technical knowledge and skills to produce the video or photography.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Provide the type of service you need. Provide the location. Provide the time needed. Provide an insight into what needs to be done, as the more information the more accurate a quote will be. Provide the final number of images needed. (commercial photography) Provide the final length of film needed. (event/commercial videography) Provide any turnover deadlines.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Work out what crucial elements need to be captured. Create a clear brief explaining what is required. Lockdown times and location.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Currently given the Covid-19 pandemic, I'm offering reduced rates for all bookings scheduled in 2020. I hope this offer will help ease the financial pressure off my clients.

Question 12

What makes your pricing competitive?

Accepted Answer

I believe in photo and film content that feels genuine and tells stories. When working on image content, I aim to deliver images that intrigues and connects people to what they see.

Question 13

How do you normally charge for your service?

Accepted Answer

Because of the diverse range of briefs we shoot, our commercial rates are worked out individually for each job. This ensures we understand your requirements. Events, on the other hand, are far more straightforward and are charged on an hourly basis. Weddings package rates are available on request.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My speciality is Commercial, Event & Wedding photography, with a strong interest in photographing portraits and people. I also have expanded into film.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been a professional photographer for over 10yrs. Named one of Australia's best emerging photographers back in 2008 and have gone onto working with many high profile commercial brands and events and are closing in on 200 wedding couples.

Wren Photo Events

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