Question 1

How did you decide to get into your line of work?

Accepted Answer

I've always been passionate about helping people and I LOVE admin and organisation!! My vision is to support, inspire and motivate people by elevating the admin burden!

Question 2

What do you like most about your job?

Accepted Answer

I love that I get to support entrepreneurs and small businesses on a daily basis, elevating the admin burden and allowing them the opportunity to focus on what they love most!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Hiring a Virtual Assistant shouldn’t be daunting, and we aim to make the process as easy as possible. As a starting point, think about why you need a Virtual Assistant, what tasks you would like to delegate and what goals you would like to achieve. If you have questions along the way, just ask!

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Come to your initial consultation prepared, establish your workflow, compile a list of tasks your most time consuming tasks that can be outsourced.

Question 5

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Renae offers a 20% discount off her standard hourly rates and packages for all new Oneflare customers for the first 6 months.

Question 6

What makes your pricing competitive?

Accepted Answer

I am a firm believe in the phrase 'you get what you pay for'. I believe my prices reflect the quality of the services I provide.

Question 7

How do you normally charge for your service?

Accepted Answer

We request that full payment reaches our account before we commence work with you. For our casual hourly rates, payment is due immediately upon receipt of invoice. Any additional expenses such as, but not limited to phone calls, postage, printing and courier services will be itemised and added to the invoice.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 10 years’ experience working within the corporate industry Renae has gained the necessary skills to be able to provide virtual administration, social media management and business support services to entrepreneurs, professionals, small businesses and executives.

Renae Crawford Virtual Assistant

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