Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, Our company is fully insured and all our work is warranted. Our extensive experience across all facets of the building industry combined with our diverse team of trade professionals, all specialists in their respective fields, is the reason we have built a solid reputation for delivering quality workmanship and outstanding service.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Presidential Building Services is one of 6 divisions of Presidential Group which, originally established as a commercial cleaning company by Ramadan's parents. Ramadan would attend jobs as a teenager with his parents and naturally progressed into a management role and eventually ownership of the group which. Ramadan established 6 distinct divisions within Presidential Group. Our Building Services, Emergency Services, Restoration Services, Painting Services and Facility Services Divisions each provide specialised services but also work together to offer our clients complete building, repairs, maintenance and cleaning solutions.

Question 3

What do you like most about your job?

Accepted Answer

Our team is committed to delivering the highest level of customer service across every project. Our dedicated Project Coordinators ensure the entire process is as seamless and stress-free as possible for our clients. We take great pride in our service delivery and providing our customers with their desired outcomes.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

First and foremost it is vital to ensure your works are carried out by a reputable licensed builder, like ourselves. Also of importance is to ascertain if there are any necessary non aesthetic repairs that are required, prior to getting to the fun part, the selection of fixtures, fittings and decor. Quality workmanship is also an important question to ask about prior to making your decision, ask to see examples of previous completed works. Presidential Building Services have an extensive team of trades, all specialised in their respective fields. All our works are overseen, and quality checked by our fully licensed Building Supervisor who has over 20 years experience in the building industry. Ask your potential builder how often you will be provided with updates as your works progress, communication is key. When you build with Presidential Building Services you will be partnered with one our experienced Project Coordinators. Our Project Coordinators are your single point of contact from commencement to completion of your project. It is their role to ensure the entire process is as seamless and stress-free as possible for our clients.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question asked by our customers is how long the build will take. Presidential Building Services take the time to listen to our customers and once the detail of our scope is finalised we ensure every job is meticulously scheduled, executed and inspected within the parameters of our established project management systems. We are also committed to ensuring all our clients are kept fully informed throughout the entire process and this is the reason each job is managed by one of our dedicated Project Coordinators who keep our clients up to date throughout the life of the project.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We take great pride in the fact we’ve significantly expanded and diversified since our humble beginnings in 1999. Our growth can largely be attributed to the positive 'word of mouth’ referrals by our clients and the reputation we’ve built for honesty, integrity and professional service. We work hard to maintain this reputation by always striving to deliver reliable, consistent, high-quality and great value results for our clients. We’re also fully licensed, insured, ‘working at heights’ certified and members of the HAI and Master Builders Association.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Over the course of our history, we’ve built a solid reputation for providing high-quality service and conducting ourselves with honesty, integrity and professionalism. We value this reputation and work hard to ensure it is continually fostered by always striving to exceed our clients’ expectations. Our approach has enabled us to enjoy continued growth and build long standing relationships with our clients.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In order to provide a quotation we need to understand your scope, specifications (eg length, width and height of rooms), expected commencement and completion dates, budget and decor preferences. Any previous history of works undertaken are also beneficial in order to provide a comprehensive quote.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Do your research, if you have an idea of the products and materials you wish to use , our experienced Project Coordinators can provide you with quality cost effective options. 2. Know your scope, we will work with you to put your plan into action. 3. Be reasonable with your budget preparation, When you work with Presidential Building Services you not only have access to our team of experienced trades but also our extensive supplier list. We have fostered trade relationships over the course or our 20+ year history and this means we can offer you a selection of quality fixtures and fittings at affordable prices.

Question 10

What makes your pricing competitive?

Accepted Answer

Whilst we provide comprehensive management of building projects, we are also committed to maintaining a flexible approach to ensure we’re able to provide cost effective services for a diverse range of residential and commercial clients. From select trade services, through to renovations, repairs and maintenance, at Presidential Building Services, we take the time to understand each client’s individual requirements and tailor solutions which meet their brief as well as their budget.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Priding ourselves on quality workmanship, we provide cost-effective, fully customised building solutions for our diverse range of residential, commercial, industrial and government clients, covering all facets of residential construction, trade services, and commercial maintenance.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our business has over 20 years experience in the building industry and our trades are all experienced qualified professionals in their respective fields, this combination means we can be relied upon to provide our customers with cost effective building services and excellent workmanship across all of our projects.

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Business contact details

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

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Presidential Building Services