Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have Insurance which is $5,000,000 for public liability insurance.  We are fully covered and it's something we have not really needed to use. Power Legends pride ourselves on working in with our clients in the event an accident happens we are right there to offer our full support.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been around London, New Zealand and Australia in this line of work. Perth is a great place to be, and once I have seen the requirements for good service here which is why I am here to offer a great service. Perth has many buildings that can use improvements from lighting, to air conditioning or air movement.  We have aimed at filling a void in the market which is service based. The proper advice is often missing when clients go into shops to buy fittings, in some cases its not feasible to install certain products because they will not deliver the required job.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The response to our call was speedy and the electrician was punctual. His attitude and professionalism was what we had hoped for. After a speedy and helpful repair we were very pleased, and would certainly recommend.  Paul Houston

Question 4

What do you like most about your job?

Accepted Answer

I enjoy developing a good relationship between staff and clients so that we create a Win/Win scenario. We enjoy doing the work, our clients enjoy having the work done well also. Meshing the two together is rewarding!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer should ask;  When are you available? Can you advise me on anything I am unsure on? What happens if I request extra work?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I get asked a lot of questions to do with safety and installation work.  There are electrical regulations which need adhered to, and there are general codes of practice to which an installation may not be up to standard with one or the other or both of these aspects.  Mainly the issues are the codes of practice such as best installation techniques for RCD Safety Switch or optimum task lighting.Our industry is an art, and its one that requires a great deal of experience!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been in the industry for many years. We work business to business and also a service to residential clients. We will be around in the future since I believe we have forged a strong relationship with our clients.  We have a small team and Police clearances are available on request if required.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Over 20 years experience in the Electrical Industry.  Specialist lighting equipment sold exclusive to Power Legends in WA.  We provide quality service with quality parts and a 5 year workmanship guarantee. You only get a LEGEND Electrician!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know if the job is standard or not before we can apply our standard prices. Installing a ceiling fan that requires a scaffold is an example of a non standard job. The more details the easier it is to work out. Photos are also excellent indicators if specific parts are required.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The real money saver is in fact setting up a list of all the jobs you require and getting them done at once. When we apply a sliding price scale to these it becomes very affordable.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer Oneflare customers a 10% discount on our already low prices.  Then you know you can enjoy having the work done well at a affordable price.  It's something that's a WIN/WIN for everyone.

Question 12

What makes your pricing competitive?

Accepted Answer

Installations carried out by an expert electrician with more than 20 years of experience.  This experience saves you massive amounts of money and time on installing, diagnostics or repair work which estimated to be between 2.5-3X more efficient.  This means you literally save a lot of time and money by being able to cut to the chase because of better these superior techniques implemented by a master Electrician.  Safety Certification provided to the owner on all Electrical jobs.  Legendary friendly and professional service We save Trees by using Electronic Tax Receipts.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge $140+GST for the first half hour on the job, and $65 per 30 minutes thereafter. For larger jobs we can quote upon request to find a fair and reasonable price for our customers.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

If you require great lighting for your house then call Power Legends.  We have consultants to make your dreams a reality.  Lighting is something that advances pretty quickly as technology evolves.  You want to be sure that your on the right playing field and not buying redundant technology that has already been superseded.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have A Grade Electricians working at Power Legends who combine to offer around 30 years in experience. These guys are not just hired, they have to pass a range of tests. Power Legends have raised the bar on the supply of quality electrical workers. You would go a long way to beat our team, and yes it's why our service is unique!

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