Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have public liability insurance and our experience and reputation allows us to guarantee our work. If you are not happy let us know. if you are tell your friends :)

Question 2

How did you decide to get into your line of work?

Accepted Answer

At PetsGo we are all pet lovers, some love dogs & cats, others love reptiles & birds, others love them all. We decided to expand PetsGo from a pet experience to now include Pet Food, Treats, Accessories & now pet sitting, walking, visits & overnight stays!

Question 3

What do you like most about your job?

Accepted Answer

Seeing dogs excited to go for a walk and listing to commands is a great experience, and seeing owners come back to see there pets after a long break and both excited always gives a smile on my face!

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What extras do you charge? Can you provide an invoice? What isnt included & why not? Can we negotiate a better fee? How long have you been doing this for? Are you passionate about what you do? Can you help me any other ways? Why should i hire you?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you walk my 50kg + dog? Yes, we ourselves have a Tibetan Mastiff who is 55kg and growing. Big or small we love them and they love us.  Can you take treats on your walks? YES! of cause, how else do we get your pets to love us ;)

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being passionate and wanting to grow my PetsGo business from an online store to a service and provider of goods that when a person asks you anything about a pet you mention who we are and how great we provide service to you and your pets!

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are passionate team that loves pets just like their owners. We all have our own pets are home and we are experienced in both small and large dogs right up to over 65kg.  Contact us and we are happy to personalise our service to help your & your friends needs.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When do you leave? Keys to your location? Any special needs? Can they sleep inside?  What other information do i require? Have you told your neighbors a strange car will be in your drive way?  What day is bin day?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Contact us and discuss your needs. we can be very happy to accommodate yours and your pet needs.  Write down, email a list of needs, emergency contact information, neighbors, bills to pay? We are here to help you!  Just ask, never hurt just asking!

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer many special offers. We also run Adelaide's biggest online pet shop at www.petsgo.com.au. We can always work out a deal on items or services required.

Question 11

What makes your pricing competitive?

Accepted Answer

We are very competitive and are happy to discuss your needs. We dont just limit it to one service we offer a wide range of services and normally charge by the hour ($25 - $35 depending on what is required) but we can accommodate what you our customer require

Question 12

How do you normally charge for your service?

Accepted Answer

We can charge by Credit Card, Phone IVR, Cash, Direct deposit.   We can work to your needs. We can also provide invoices for owners who can claim it via work (yes it does happen)  happy to discuss

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have experience in sales, service, web development. pet walking & sitting. We also have access to a lot of other services from contacts we have made over the years which makes us a unique service in the market. We want to be your go to people for all things Pets and your business/personal needs in SA.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Love for your pets, your business, your referrals enables us to be ahead of our competition. give us a call or email and we are happy to discuss your services and requirements individually.

PetsGo - Pet Walking & Sitting & Services

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