Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and licensed and we Gaurantee our work as per building reglations.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My Family have been in the building industry all my life,other family members are tradespeople as well.i was very interested in making furniture and design and technology at school!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Customer discretion is important to our company. We would never discuss any details of our dealings with our clients.

Question 4

What do you like most about your job?

Accepted Answer

Creating Great environment commercial and residential environments for people to live in! Working with a great team of consultants contractors and suppliers! Seeing the end result when a project is complete

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Quality Quantity Track record   Trustworthyness  Qualification

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long a project will take ? How much a project will cost ? Could I recommend a great  architect ?  Yes  Could I recommend a great Designer ? Yes  Do I need council approval ?  Can I retain a piece of the original House to save cost on the project?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

During his time as a contractor Craig worked extensively on home renovation projects in some of Sydney’s most exclusive suburbs. It is during this time that Craig realized his excellent communication and leadership skills, combined with his strong technical abilities, provided a strong foundation for successfully developing his own company.  Under Craig’s guidance, On The Ball Building has quickly developed a reputation for providing high-quality carpentry and building services in both residential and commercial construction.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

On The Ball Building is passionate and committed to every project we undertake. We focus on a personal approach, developing quality and trustworthy relationships with every client we serve. Our commitment to quality has helped On The Ball Building turn dream homes in to a reality for numerous clients throughout Sydney.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The Typical things we would need to know to provide a quote   The home or business Address  Architectural Drawings and Documents  DA Approval and construction certificate issued.  A  clear budget and realistic expectations.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

A customer can save money before they start work by:  1. Architectural Drawings and Documents. 2. DA Approval and construction certificate issued. 3. A  clear budget and realistic expectations.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free Measure and Quotation

Question 12

What makes your pricing competitive?

Accepted Answer

We have a large group of preferred suppliers and skilled contractor that assists us in providing  market competitive quotations

Question 13

How do you normally charge for your service?

Accepted Answer

All our work is professionally quantified, estimated and priced as per the scope of works of a project. This includes assessment of documents and an on-site visit .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in all aspects of residential and commercial construction, including small renovations, alterations, additions, kitchen and bathroom renovations, and all types of carpentry work.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Craig Ball who heads up On The Ball Building, started out with a passion for highest quality craftsmanship. On leaving high school he achieved his carpentry/joinery trade and a diploma in building and construction. For 15 years he worked for established builders in the Sydney Metropolitan and North Shore area to master his skills as an experienced carpenter/builder.

On The Ball Building

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