Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured with Public Liability insurance. If you aren't satisfied with any portion of your booking, we invite you to contact us to discuss.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I had a terrible experience with a makeup artist when I was a Bridesmaid. I came out looking orange, caked on and the foundation on my nose peeled off! I was inspired to learn how to do this properly and ensure no woman would ever have to go through what I did!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Our favourite story is of a woman who called us out to a hotel to do her hair and makeup. When our stylist arrived, her husband, Shannon Noll, was in the bed! He had performed the night before and was staying in town. He asked to have his hair styled too :)

Question 4

What do you like most about your job?

Accepted Answer

The best part about being a hair and makeup artist is seeing a client afterwards when they feel beautifully transformed and amazed that they are looking at themselves in the mirror! It's such a wonderful feeling to be able to give that sense of self confidence to another person.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask to see examples of your stylist's previous work and how long have they been in the industry. Their work will speak for itself! An established artist will have a large portfolio of high quality images.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We are often asked if a trial is required prior to an event. Trials are not 100% necessary, as all of our stylists are highly skilled and able to design the best look for you on the spot. However, if you would like to see the overall look before the day of your event, a trial is recommended.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our track record and reputation in the industry is one with thousands of happy customers. Our client list shows the calibre of companies and celebrities that have entrusted us with their hair and makeup requirements. We strive to be the best and to offer a high level of service to every client.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

* 95% Booking Rate from Trials * Large Network of Superior Hair & Makeup Artists - the Best in the Business! * Competitive Rates for Professional Industry Level Artists

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1) The date of your event 2) If you require hair and/or makeup 3) If you need a trial & which suburb it's in 4) Suburb for the event 5) Approximate time you need hair/makeup completed 6) Number of People 7) For Weddings - Inc. if Bride, Bridesmaid, Mother, Flower Girls etc

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If you are getting married, let us know if you have any Mothers, Grandmothers or Flower Girls in your bridal party - as we offer a discounted rate! Each makeup includes a free individual eyelash application. If you don't wish to have the full bar eyelash ($16.50), opt for the individuals instead!

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you mention Oneflare when booking, we will include a full bar eyelash application with every makeup application, free of charge (valued at $16.50 per set).

Question 12

What makes your pricing competitive?

Accepted Answer

Most top level hairstylists and makeup artist charge at least $120 for a hair or makeup. We sit well below this at $100 plus GST ($110) yet still offer the high quality service of a premium stylist for this price.

Question 13

How do you normally charge for your service?

Accepted Answer

Clients can book our services online on our website, under the 'Booking Form' link. This form takes a $25 booking security. We then process your booking and send a confirmation email, which has instructions to pay your 30% deposit and the balance. We accept direct bank transfer, credit or PayPal.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We have top level stylists that specialise in all aspects of hairstyling and makeup application, from Bridal to Commercial, Special Effects, Stage, Television and more.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All of our stylists have been chosen for their dedication and passion to the hair and makeup industry. Many of our stylists hold beauty industry awards and all have exceptional portfolios illustrating their technique and ability. We only work with those that we would want working on ourselves!

Jacqueline Parker Creative

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