Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have insurance that's provided by AAMI.   I always come with spare batteries and memory cards so I can safeguard against their failure. Additionally, for product and portraits, I'll have my laptop with me so we can review shots to check they meet your needs.

Question 2

What do you like most about your job?

Accepted Answer

Seeing my customers delighted with the end results - in particular it's awesome when I work with people who don't usually feel comfortable being photographed and they relax around me and have a great time.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common question I am asked is what my hourly rate includes:  - the initial consultation; I'll spend as much time as needed over the phone or in person with you discussing your individual requirements so you get exactly what you need - photography - editing - followup

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I'm a small business owner, so it's in my best interest to be reliable and trustworthy. Bad reviews don't go away and will severely impact my business and personal reputation.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

As an experienced and accomplished Photographer, I have been providing a variety of packages and services to my wide range of clients for several years. As the founder of Imaginarium Photography, I pride myself on working collaboratively with my clients to achieve their outcomes, offering expertise,

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The more the better - so I prefer to have a chat over the phone instead and ask heaps of questions to really understand your specific needs

Question 7

What makes your pricing competitive?

Accepted Answer

I itemise my service costs unlike most photographers that offer package deals.   Primarily I photograph for businesses - so value for money, quality and transparency are key. Also, why pay for additional services if you don't require them?

Question 8

How do you normally charge for your service?

Accepted Answer

I usually charge my services at $100 which includes travel to you (I only shoot on location at this stage). I also provide photo editing and retouching after the shoot.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I'm well skilled in business photography requirements - with a background in Digital Experience Design (how people use websites) along with social media management, I know what types on images you require to build a consistent brand experience online for your users.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 5 years experience providing photographic services for businesses and individuals. More importantly, I know how to make the experience enjoyable and memorable. I take the time to really understand your individual requirements so what is delivered at the end is exactly what you're after.

Imaginarium Photography & Design

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