Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am an insured business as all professional businesses should be. I offer a complete satisfaction guarantee and will do everything possible to ensure that you love your photos.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've been a keen photographer for most of my life and super passionate about it. I'm just lucky to have been able to take a great passion and turn it into a job

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

My favourite customer stories are when they love their photos that much they then recommend me to the rest of their family and friends

Question 4

What do you like most about your job?

Accepted Answer

Being able to capture a special moment in someone's life, whether that's a wedding or a birth of a child or even just a fun family time, having the ability to record that moment for ever is a special thing.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A photographers work should do most of the speaking for them so check out their photos and make sure they are in a similar style to what you want, and then ensure that they are insured and capable of delivering what you require

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will my photos take to be ready? The photos from most portrait shoots will generally be ready for viewing within a few days.  Can you come to us? Yes absolutely. We can work out of our home studio or we can come and visit you at home or at a location of your choice.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

I'm a big believer in providing exactly what the client wants. I will tailor a quote to any need and go out of my way to say yes to any request that a client may have.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know the date of the shoot, the approximate amount of time required and also how the client prefers their photos delivered - ie a digital delivery or hard copy prints and products.

Question 9

What makes your pricing competitive?

Accepted Answer

I tailor my pricing to each individual client based on their particular needs so as to avoid any unnecessary costs

Question 10

How do you normally charge for your service?

Accepted Answer

When it comes to charging for my services I like to gather as much information about the job - hours required, image delivery, editing etc - and then provide one quote that wraps it all up so that there are no hidden costs to the client.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been working as a professional photographer for over 7 years and have experience in wedding, sport, portrait and corporate photography. I studied at Photographic Imaging College and completed my Diploma of Applied Arts (Photography)

Ian Knight Photography

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