Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes & Yes. we are fully insured and verified having no claims in our trading history. We can provide all necessary documentation to our clients at any time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was a passion of mine from my school days and it never left me. Designing homes really challenges me and this is something i love.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We were contracted to design an alterations project for a client in 35 Bruce St, Brighton Le Sands, after detailed review and initial approvals, the client asked us to ignore the previous and provide a new home design to wow HIM. we achieved this and were featured on Best Houses Australia (Ch7)

Question 4

What do you like most about your job?

Accepted Answer

Helping clients achieve their dream homes, through any means (new builds, renovations etc) we love the challenge and love meeting new clients to better understand their view and then determining how we can help achieve that for them.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

how can you help me achieve my intended project goals?  what is your process going forward to achieve these goals?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. How much will this cost? The cost will depend on your requested outcomes, we need to better understand the project and the outcomes before costing anything.  2. How long will it all take? We only give our clients the general time frame known by industry standards.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Experience & Honesty. We pride ourselves on the above, homes building and design works are a huge expense and can lead to stress full times if not managed correctly, we appreciate this and better understand that we need to educated and guide our clients to help keep projects on schedule and budget.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Our extensive knowledge and above all experience in all aspects of the design and construction industry gives GVP the ability to better address our clients demands and more importantly service them with the least impact on our clients.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Project Scope/Brief 2. Project Size 3. Project Type 4. Intended Outcome 5. Quality level targeted 6. design style preferences

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. have a detailed brief ready for our viewing to give us a direct understanding of your proposal and its intended goal.  2. Provide us with your background reasoning as to why your are proposing the project eg: growing family, resale purposes etc.  3. Be honest and direct.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

1. We will provide lucrative granny flat packages to our One flare customers code name (granny)  2. 15% discount on all Fee's for our services for the remainder of 2018.

Question 12

What makes your pricing competitive?

Accepted Answer

industry experience helps us reduce lost time spent on projects which in return means reduced fee's for our clients. This helps us to maintain our fee's are integral with the industry standard and more importantly keep our clients happy.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally meet our clients for a briefing to better understand the project at hand, after which we will propose a written quote detailed each item involved and the total cost.   Our fee's are normally broken down into 2 or 3 payments depending on the project size.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in residential home design. This has been our core business for many years, having many award winning homes under our belt we have expanded into further horizons working in retail design and commercial design.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have tertiary qualifications and real life work experience with companies such as: - Buildcorp - Birzulis & Associates - Westfield Group - BFS Constructions  and many more industry leading companies, ranging from design services to engineering, construction and consultancy.

Grand View Projects PL

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