Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Concept Architects carries professional indemnity insurance and all services provided are governed by the Australian Architects Registration Board

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been passionate about architectural design but at the same time also aware that architectural services have not always been afforded by most Australians. Concept Architects was set up to provide this service - i.e. to deliver affordable design solutions to all Australians

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

“When I commissioned Richard Hindle & Associates to initially design my new house and Bed & Breakfast, I was thrilled that he followed the brief but at the same time he discussed with me alternatives that I had not thought of. With the constraints of a tight budget, Richard still delivered a wonderful home and business.”  June Knoetze  “Richard provided us with a great architectural service, producing innovative concept design ideas for our house refurbishment, resulting in a great family home. The flexibility in service options offered, allowed us to save money and manage the components of work that we were comfortable to handle directly.' Janet V - Lane Cove”

Question 4

What do you like most about your job?

Accepted Answer

Providing creative design solutions for customers in order for them to maximise the design potential on their properties and realise their dreams.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is the service professional appropriately qualified and registered? Does the  service professional carry professional indemnity insurance? Can the service be tailored to suit the customer requirements?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the cost of the service?  Concept Architects will provide you with the most affordable design advice to suit your particular requirements. We can tailor our service to suit your requirements.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Concept Architects is obligated to provide professional services that meet the requirements set by the Australian Board of Architects. On all occasions we strive to provide our customers with  solutions that best suit their requirements. We work independently - We are not a construction company hoping to  obtain a building commission or a supplier attempting to sell a particular product or material.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

It's all about the price - Concept Architects provides easy and affordable design solutions for all Australians. We make it affordable by tailoring the design service to suit the customer requirements and where possible managing the service on line.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1) Understand the service type, brief and budget expectations for the proposed project.  2) Understand the property location, any planning constraints.  3) Will there project be managed online?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Prepare and provide a clear brief and budget for your desired development requirements 2) Provide us with images of any inspiration you may have. What would be your dream solution, for your project? 3) Compile internal and external photographic record, scanned  images of previously approved plans and copy of planning certificate - all according to guidelines prepared by Concept Architects.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Obtain quality architectural design advice ( i.e. non structural works) for less than $500. We act independently and professionally to help steer  your project in the right direction.

Question 12

What makes your pricing competitive?

Accepted Answer

We seek our customers assistance in providing existing information on the property. Our online platform and low overheads keep costs to a minimum. Our customer decides what level of architectural service to receive

Question 13

How do you normally charge for your service?

Accepted Answer

We tailor our service to suit our customers requirements, however concept design fees are generally quoted based on a fixed fee for the following types of service: 1) Minor design advice. 2) Single storey improvements and extensions. 3) Double storey improvements and extensions. 4) New build concepts.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We focus on maximising the design and development potential for Australian residential and commercial properties. The provision of a strong concept forms the foundation for a successful project

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified  architect registered with both the NSW Architects Registration Board and Institute of Architects. I have in excess of 23 years experience in Architecture and Project Management

Concept Architects - NSW Architects Registration Number 7785

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