Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I personally guarantee my work.  It's my life.  If I tarnish my reputation, I lose my business and I lose the only way I can support a young family.  All work is guaranteed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I always loved art and photography.  After  buying an expensive camera to photograph my children with, I decided to put my love for photography and art together, and create photographic art.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

This started with a wedding couple a couple of years ago and i try and continue it wherever possible.  I got to know the whole family during all the consultations, and since then I became a part of their family.  It's common for them to invite me for dinner every now and then.

Question 4

What do you like most about your job?

Accepted Answer

I like the satisfaction of putting a smile on a clients face once they see the finished product, whether its an album, a print or just the photo on the back of the camera during a photoshoot.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should always ask to see the photographers work or portfolio.  They should also ask to see the contract and read the fine print.  I always encourage my clients to take 5 minutes and read the contract before they sign it.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question : Do I get to keep all the photos? Answer : Of course you do, and you get all the high resolution files edited and ready for you to print from.  Everyone keeps their photos.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My reputation is the main key to a successful business.  I am customer focused and an easy person to get along with. I invest time into getting to know my clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am friendly, reliable, affordable, a great photographer and above all I absolutely love what I do.  I love taking photos of people.  I love showing my clients a better side to them they never knew existed.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I always need to know the nature of the booking and what it is they are trying to achieve.  I also need to know location, and how long they need my services for.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All oneflare customers can upgrade any standard package for only $50 and they can receive a professionally edited and professionally printed 16x20 inch matte photo print.

Question 11

What makes your pricing competitive?

Accepted Answer

I'm not charging extra in order to cover high overheads, studio rentals and all other associated high costs of running a studio.  I work from my home office, thus being able to spend more time working on photos rather than commuting back and forth.

Question 12

How do you normally charge for your service?

Accepted Answer

I have a minimum charge for smaller jobs, but most other jobs are calculated on an hourly rate.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in people photography.  It could be a wedding, christening, family portrait or a fashion glamour shoot.  As long it has people in it, I'll photograph it.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have run a customer based business for 17 years.  Now that I am in photography, I have a longstanding reputation for exceptional customer service. I am a self taught photographer, learning with my heart and my mind.

Con Milonas

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