Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Of course - ask us for a copy, and all work is guaranteed - we would not have it any other way.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Relatives who were in the line of work. I helped out when in high school and decided upon the trade when I left school with no hesitation and never looked back.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A person who recently came form overseas with his young family bought a house about 40 years old. I attended to a call for flickering lights. Upon inspection, we found aged, exposed wires. He came with me to have a look and you should have seen the look of gratitude and relief when he saw this.

Question 4

What do you like most about your job?

Accepted Answer

Helping people and knowing that I can leave a premises in an upgraded and safe condition. Replacing dodgy wiring left by a previous worker or home owner.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Insurance Licence  Experience Previous work examples Do I trust you? How have you solved problems previously or saved a customer time and money

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When can you do the job - as soon as we can, depending on how we are going with other customers at that time; How much will it cost - it depends on the fittings the customer wants, or offe a price for the job. After so many years in the busines, we know what is requited and can offer a fixed price o

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Ask us any question you want and form your own conclusion, or talk to any of our ongoing customers. We do not claim to look the prettiest, have flashy vans or shiny uniforms - for us, it is all about the job we do.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I have over 36 years of dedicated electrical services exper3eince. I grew up in a family of tradies. I know what a good, safe job looks like. It is my policy to always do the job properly the first time and never return to my work to rectify it.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Inspect the job beforehand, that way everyone knows what is required before any work starts. The customer should know what they want beforehand as delays can creep in.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be honest with us upfront as to what their needs are and their budget. Who knows what lies behind a hidden wall in terms of old wiring or where conduits are. Trying to save too much money on a job can backfire for both parties, price is one part of the equation.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

No gimmicks or discounts, we stand by the work we do, safety and reliability is a priority in our line of work, no need for flashing signs or discounts.

Question 12

What makes your pricing competitive?

Accepted Answer

When you consider our experience, dedication, honesty and professionalism, our rates are quite reasonable and are in line with industry averages. We always offer value for money in everything we do.

Question 13

How do you normally charge for your service?

Accepted Answer

Fixed price, hourly rate, a combination of both or whatever works for the client. Every job is different, we like to inspect beforehand.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are capable of handling any enquiry, from a power point replacement to an industrial switchboard or replacing fluro lights for a whole office building.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

36 years experience in all aspects of electrical work for household, commercial and government clients, large and small. Licenced electrician number 87333C.

City Central Electrics Pty Ltd

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