Question 1

How did you decide to get into your line of work?

Accepted Answer

Ever since i was a young boy my dream was to be a builder, so when i was 16 i decided to do a carpentry apprenticeship as i believe they have the best knowledge of the building & construction industry.  i also enjoy hands on work and love to see the completion of a job for my self satisfaction and especially the enjoyment the client gets from the quality work handed over to them.

Question 2

What do you like most about your job?

Accepted Answer

The best thing about my job is the end result in what i have constructed and for the client the be completely satisfied in the job which makes me feel proud and happy to have done so.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask what experience that Tradesman has had with a similar job, also ask what faults they had during the job and if there are better methods to making the job completed more successfully and to make the client more satisfied.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly asked question is how much the project will cost and how long it will take to be completed. Upon a site visit I provide all my clients with a final quote and schedule detailing all the required information stating that there may be cases where a project will take longer than quoted (due to stock unavailability etc.)

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

The main reasons are the cost , quality of work, service, punctuality, cleanliness and the guarantee of my work with no excuses and no extra cost to get the job to 100% of clients satisfaction.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

A few things that are good to know about the job is if there are drawings for the job, a detailed description of the work involved, materials requested by the client to check availability and get best price for the product and also a time frame for the job to be completed. I'm more than happy to come to the job and give a more accurate quote and to discuss more in depth about the job.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Depending on the job. If there is earthworks, demolition or other structural things to be done before the initial job you can save money and time by getting the site/area ready your self for the job to be done faster and cheaper. I can provide my service for all these possible delays having demolition and machine operating (skid steer, excavator and loader tickets) skills also.

Question 8

What makes your pricing competitive?

Accepted Answer

My pricing is competitive because i source the cheapest quotes for quality materials for the job, I'm the owner and I'm the one on the tools which doesn't create higher quotes to cover the cost of salaries for supervisors, managers and owners of big companies.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified Carpenter with 7 years experience in the residential building industry.  My main background in carpentry is creating beautiful second story additions for people who want to go up instead of moving into a bigger home.   Also specialising in major renovations and new homes.

Whittleston Carpentry

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