Name: Business Integrated Solutions
Address: Location, Elanora, QLD, 4221, AU
Rating: 5

Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have Professional Indemnity Insurance in our business and have done for many years.  It is a requirement of our BAS Registration and also as a Member of the Institute of Certified Bookkeepers

Question 2

How did you decide to get into your line of work?

Accepted Answer

Simply I like bookkeeping which sounds very odd but I do.  It is boring but I am always looking for ways to speed things up.  I also love to train people and give them knowledge....it's inspiring to see them so happy after they realise how easy it is to do their books

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had a client who had just started out in business.  We setup his Xero file and he had 2 training sessions.  He knew nothing of accounting prior to this.  Only 3 months on he is inputing his sales, purchases, prints his own reports and has now been able to employ new staff is just a short time.

Question 4

What do you like most about your job?

Accepted Answer

I like being able to empower small business with the tools to help them make decisions in their business.  We provide monthly reports with feedback about how they are going and whether spending or problems will occur.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they a registered BAS Agent How many clients have they had previous and what industries.  You would want to make sure they have some knowledge of your industry Are they cloud savvy.....we are moving to the cloud whether we like it or not.like internet banking Will they have time to do your work

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers will ask me how am I so patient when I provide training or bookkeeping and my answer is I simply enjoy what I do and I enjoy helping business owners realise that accounting and bookkeeping is not that hard afterall

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We care about our clients and their business.  I have a vested interest in making sure you succeed and this means by checking your reports.  If the bookkeeping has not been completed correctly you simply cannot make business decisions and move forward.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We provide Xero and MYOB bookkeeping services for all types of business.  We also provide training on both Xero and MYOB accounting packages.  Fixed Fee pricing and competitive rates to suit all budgets

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

All we need to know to provide a quote to our customers is what software you are using or if you need a whole new setup, approximate number of transactions per month, whether you have employees and we can take it from there.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by making sure they have all the documents ready and they can either email or upload their documents to their Xero files and they are ready for processing.  Also having bank account information.  This is reduce time on data entry and waiting for information.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer a one hour free initial consultation for Oneflare Customers to discuss your bookkeeping and training needs.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is set to fit the clients needs.  We are well aware of the diverse business structures and we price according to the client.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge a fixed priced for ongoing bookkeeping work.  We offer a range of services from bookkeeping, payroll, training, debtors and creditors and clients can choose how many services they require or we can tailor the package to suit the clients budget. Hourly Rate / Fixed Price for Training

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialise in all business types but have specialist experience and skills within the Building and Franchise Industries. Xero Accounting Software Specialist MYOB Accounting Software Specialist Certified Workplace Training Specialist in Xero, MYOB and Microsoft Programs Commissioner of Declarations

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Diploma of Accounting Diploma of Business Registered BAS Agent Xero Certified Partner MYOB Certified Partner and Bookkeeper Commissioner of Declarations

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