Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured and offer a 3 year comprehensive warranty - 10 year warranty on our Endurance mesh. Our unique locking systems offer a wind rating of 50 knots (92 km/hr).

Question 2

How did you decide to get into your line of work?

Accepted Answer

We all enjoy the creative process of manufacturing and transforming an outdoor area into a highly functional outdoor area that can be used all year round.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are many stories, people are always very happy with the results and the transformation created with the installation of custom made blinds.

Question 4

What do you like most about your job?

Accepted Answer

Meeting people and being part of creating a beautiful outdoor area they can use all year round. The blinds create a WOW factor, it is amazing to see and experience the difference in the way people can use their outdoor area.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should enquire if the product is made locally (yes it is). Do we have employees or contractors (employees). Do you offer a warranty (yes we do).

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. How many colours are available? A. We have a wide range of colours in the Endurance mesh plus an extended range called Privacy, also available in a range of colours.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our business has a solid base of referrals and repeat business. People move house, want more blinds and talk to us first. We pride ourselves on reliable service and all staff are often complimented by customers.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Custom made blinds manufactured with structural grade Australian aluminium. The blinds are made with Endurance mesh with a 10 year warranty or PVC clear or tin. We offer a robust blind system to suit your needs and budget. Affordable prices and No interest Ezi pay options available.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We listen to our customers needs and provide all the information they need to make the right decision for their home.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Ask about our discounts. 2. Ask about Ezi-pay. 3. Assess the value in the investment they are making in their home and lifestyle.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers will receive a 40% discount for cash/credit card payments. Ezi pay (no interest) terms are also a great way to invest in your home and lifestyle - pay the blinds off over 12 to 24 months.

Question 12

What makes your pricing competitive?

Accepted Answer

Group buying power and factory direct purchasing means the customer benefits from our generous discounts. Our customers receive value for their money by investing in high quality outdoor blinds that will last many years.

Question 13

How do you normally charge for your service?

Accepted Answer

Great factory direct discounts apply and we offer No Interest payment plans, terms and conditions apply. Our group buying power means we can pass those savings on to our customers.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are Australia's number one outdoor blind specialist - that is all we do. This means our focus is on the best product to suit your lifestyle.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have highly trained Installers who are employees, no contractors. We specialise in Outdoor blinds so our focus is on providing the best service and product.

Aussie Outdoor Alfresco/Cafe Blinds Midland

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