Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are insured up to 20 million dollars and we have a limited 2 years warranty on all our projects, All certifications will be provided upon the final invoice for certain purposes,

Question 2

How did you decide to get into your line of work?

Accepted Answer

I like to help people with their projects as we all know our houses are the most safe place in the world for us and it’s always beloved so I’d like to creat the best house for my valuable clients,

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have a great client who always call us to do all their projects and maintenance, he always appreciate our efficiency and all he has to do is a phone call no matter how big or small the job was, the next step for him is handover time!

Question 4

What do you like most about your job?

Accepted Answer

I like the creativity in our job , I welcome the challenges the harder the better and always love the feeling when the job finished and The first word of my clients is WOW, that makes me proud,

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is this something that your business can offer us and do it to the highest level of quality? How will you guarantee the outcome of the work and what's the worst case scenario?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What’s the cheapest way to do the project? I would recommend to specify a budget and we offer the best options to our valuable customers, Do we have to hire other trades to complete certain tasks in renovation ? (Instance:plumber- electrician) No we organise all that unless you’d decide otherwis.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We always respect your valuable time and we always try our best to finish on time deadlines or earlier,  We never let you down and we always have a solution for any unexpected problem,

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Why us? We offer you a package based on your budget and we guarantee to finish on timeline without sacrificing the quality of work,  All our jobs comes with 2 years warranty (limited)

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The desired materials to be used Describe the design the best you can  Or prepare a hand drawing if you don’t have a digital design already  The time deadlines  And always check with your local council for permit requirements so we can provide your quote promptly,

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- prepare yourself for your new renovation by masking your valuable furniture and flooring to avoid paying us to do so  2- organise an skip bin if demolition involved you may save some money there 3-purchase your appliances by yourself for kitchen renovation, you may find special deals to save.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

The customers who give us a direct call through our profile will receive a 5% discount off their final invoice.

Question 12

What makes your pricing competitive?

Accepted Answer

Our prices may not be the cheapest on the market but definitely Are the most valuable you can find, we charge reasonably based on the quality level of service that we provide and all jobs come with 100% satisfaction guarantee along with 2 years warranty (limited)  We take pride in what we do

Question 13

How do you normally charge for your service?

Accepted Answer

We normally inspect the job site and analyse the requirements, give the best Consultation to work around your budget and design to get the highest quality with most reasonable prices, Depends on the job volume we charge in three instalments deposit-progress and final payment, some jobs are cost+,

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes we specialise in solid surface materials which could be used for kitchen tops bathroom basins/vanities, high traffic areas which required a high level of hygiene such as hospitals-commercial shops or your modern house, It has various application uses and colours,

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a professional team which are the best qualified trades with high level knowledge updated with technology, we always support and use the latest designs and technologies to creat an art piece for our clients no matter how big or small the job is, let’s get your home even more beloved..

Aramis Deluxe Constructions Pty Ltd

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