Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business. The booking fee we ask for upfront is to guarantee you that we will show up on your booking, so you don't have to be concerned about cancellations/no-shows.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Each of our team members share the same passion for beauty in their respective fields. Our team vision is to boost a woman's self confidence in a world where so many things chip away at it. We realize that as women our confidence soars when we like what we see in the mirror, and so we are passionate to create this for women every day. We don't want to change you, because everyone absolutely has their own beauty. We want to enhance it, to make you the best version of yourself.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

It's actually too difficult to pick a favorite story. When we discuss our favourite client moments its always the reaction we get from our beautiful brides when they love the person they see in the mirror. It's incredibly rewarding for us to know we've helped a woman feel confident and beautiful.

Question 4

What do you like most about your job?

Accepted Answer

At Jellis Beauty we love that we can help women feel the most beautiful they have. We can giving them bronzed, glowing skin, amazing hair and we can use our makeup skills to create illusions to enhance all the fabulous features and to distract for any of those things we don't love about ourselves. Empowering women is what we love!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Make sure they have lots of pictures on their website for you to review. Also make sure they've had testimonials, and ALWAYS Google/Facebook the people who have given testimonials. Always best to be sure that your trust is justified. :)

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

A lot of our clients as about the preview appointment, and if it's necessary. In our professional and experienced opinion, it absolutely is!   You won't have time on the wedding day to adjust the look until it is absolutely perfect, and you don't want to risk not being 110% completely in love with your look. The only way to ensure that level of satisfaction, is a preview appointment where we can design a look together, matching our professional knowledge and skills, with how you feel about each aspect of what we do.   We will book in a time with you to go through all the details of your wedding, as well as a makeup and a hair styling preview. We will gain an understanding of your style and personality and will tailor a look to suit you. You are encouraged to research types of looks that spark your interest, and bring these images along to the preview.   We will then provide suggestions to work with your desired look, and ensure your specific features are enhanced. We will analyze your skin and provide you recommendations to have your skin looking its best for your wedding. We will apply a trial application to make sure we are 100% on the same page for your special day. We will photograph the look you agree on and will send this to you, so you will have an idea of how you will look in your photographs.  Previews are held in our studio in Leda. You may request us to come to you, and there will be a call out fee if we are to leave our studio. Please be sure to advise us with enough time in advance if you would prefer us to come to you, as we will need to also factor travel time into our schedule.   Remember: this is our time to design your perfect look for your wedding day. Other events such as hen’s nights, engagement shoots and bridal showers will have so many different factors including different lighting, different venue, different style, different outfit etc, so wht we carefully design for your wedding day won’t be the best look for other occasions. For this reason, we strongly encourage you to book a separate appointment for ay other events you have leading up to your wedding day. This way you can be sure to get the perfect look for the event you’re attending.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At Jellis Beauty we pride ourselves in our work ethic and skill level. Here's what others say about working with us. You can view more on our website.  "Hi Jennifer. I felt so beautiful on our special day and I thank you so much, you have an amazing talent. You truly did work some wonderful magic!" Tracey Footer, Perth, Western Australia  "Hi Jennifer, I couldnt have asked for a better day and thank you again for the hair and make up I received many lovely compliments :) Mel x" Mel Lucas, Rockingham, Western Australia  "You did remarkably well, thanks so much for your dedication and wonderful professionalism and pure determination! You're amazing Jen!!!! Xxxx:)" Melinda Tupling, Perth, Western Australia  "One of my favourite makeup artists to work with! So fun, professional and talented!" Pia Herring, Perth, Western Australia

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We can work with you to help you design the perfect look, and to be with you on the day to bring this to perfect fruition. As a qualified and experienced team, using only the finest products, we can assure you, that you will be in safe hands, and that we will definitely show up, leaving you worry-free to enjoy yourself.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide a quote there are a number of things we will need to know. Please make sure you provide us with the time, date and location of the job. Also how many people for you booking and what types of services you are looking for. Thank you!

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We have a studio based in Leda, or we offer a mobile service. There is no call out fee when you come to us, and it means you get the luxury of having your makeup and hair done without the normal interruptions you may have at home. Make sure you contact us for a quote at www.JellisBeauty.com to ensure a speedy response.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Ask us about our packages. We offer great deals when you book a package deal that means you get amazing quality services at an affordable price. We can set up packages for you and your bridal party.

Question 12

What makes your pricing competitive?

Accepted Answer

We keep our rates in line with the industry standard. When looking at Beauty Specialists, its hard to judge purely by their rates. What people charge often depend on their confidence, experience or even just their ego. People with similar rates may be worlds apart in terms of skill level, friendliness and professionalism. Look at people's work. Look at what people are saying about them. Then make your decision. You want to be sure you don't walk away disappointed with what you've paid for.

Question 13

How do you normally charge for your service?

Accepted Answer

As we are a team of experts we like to keep things simple for you. We take bank transfers so you are not caused any confusion as to what portion of the payment goes to what team member. Our business is about making things simple for you. Multiple Services, one payment. We can take credit card payments upon request.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At Jellis Beauty we area a luxury bridal business who specialise in beauty. We can do the most natural, to the most glamour and every look in between. Bridal Makeup Artistry Bridal Hair Styling

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team has extensive experience are are fully qualified in each of their professions to ensure you are treated to a premium service. Our passion to be the best means you receive quality service and professionalism. We don't aim to meet your expectations we aim to exceed them, every time!

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