Zoom2u

Qualifications

To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:

Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.

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Frequently asked questions

• What questions should a customer ask to hire the right service professional?

  Which area does Zoom2u work in? Are my goods safe? Can I call the courier? What goods can be sent? What times does Zoom2u operate? What happens if I cancel or no one is present?

• What questions do customers commonly ask and how would you answer them?

  Can zoom2u deliver your parcel today? Yes. We only do same day express deliveries. So yes you can book today and we will deliver today! For our Same Day service you will need to place the booking prior to 2pm. For our 3hr delivery or VIP service you can request this between 8am-10pm. If you are wanting a delivery outside of this time it maybe possible however it’s best to give us advanced notice. Once you place your booking online you will receive an email confirming your booking, our system will automatically allocate your delivery to a courier usually within 15 minutes. Once your booking is allocated you will receive an email advising who your courier is along with their phone number. Please note there are times when our service does reach capacity, if this occurs we will notify you. How much does it cost? Can I get a quote? Zoom2u charges you a flat fee based on the distance from the pickup address to the drop off location. Using our quote form on our homepage you can get an instant quote. Additional charges may apply if we need to return a parcel or if there is a large volume of parcels, we will contact you and advise if there is a change.