Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

- We are insured with a pest control industry specific insurance company. - Depending on the pest treated and conditions of area treated  but approximately a 6 month guarantee

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was introduced to this line of work from a friend who loves what he does. Also as mentioned earlier I also worked evening/night shift and needed to change careers to have more time with my young family

Question 3

What do you like most about your job?

Accepted Answer

It is great to be able interact with friendly and just down right good people on a day to day basis. Also coming from a job where I worked evening/night shift, working more normal hours means I can spend a lot more time with my young family.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they insured? Are they licensed and physically see the license, make sure it is from the Department of Health.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being a small business my reputation relies on us being reliable and trustworthy. I also make sure that I have an up to date police check

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I am committed to being on time. We have competitive pricing & make sure we give a friendly, professional & polite service. We are also committed to try and beat other written quotes by 10%*. * Conditions apply

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the pest problem is, how many bedrooms the house and if it is a single or double story house

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1 - make sure all food scraps and/or crumbs are cleaned 2 - make sure cupboards are dry 3 - make sure all debris is removed from under your house

Question 9

What makes your pricing competitive?

Accepted Answer

Being a sole trader I have lower over heads meaning I can have very competitive prices. We are also committed to try and beat any written quote by 10% *  *conditions apply

Question 10

How do you normally charge for your service?

Accepted Answer

Each job can be very different but a starting point is the size of the house or building.  How ever we are committed to try and beat any written quote by 10%*  *conditions apply

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Currently I specialise in general pest treatments(Cockroached, spiders, ants, fleas, rats,  mice and more) but Termite treatments are coming very shortly.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am qualified to Victorian standards. I completed my training  though Rapid  Traing Solutions, who have had many years experience  in the industry and offer only the most accurate and up to date training.

Yarra Valley Pest Control & Inspections

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