Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have Public Liability Insurance and yes we guarantee our work, we have pride in what we do and want you to feel you are getting the best results.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I am an Engineer by Trade and I found in the Adelaide climate and job situation I was made redundant so decided to re-train in Horticulture and Garden Maintenance . I have worked on many gardens in the past 30 years and the last 5 years as a profession and I love it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes advising a office worker who had no interest in gardening and is now growing fruit trees and vegetables and will ring me every so often for advice. Education and help doesn't cost much when someone is willing to learn.

Question 4

What do you like most about your job?

Accepted Answer

Absolutely Love the results you see in a garden and sustaining them with not too much care and expense. Plants that can be grown from cuttings and seeing the results makes your heart sing. Working in the outdoors and making people happy and enjoy their gardens.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Gardeners Qualifications, Do you have any examples of previous work .How much do you charge. How quickly can they complete work required.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Where to position plants - being a experienced Horticulturist I have the knowledge to explain and educate so you get the best from your plants. When to Prune and how to prune - Happy to explain so I don't just do a job and leave. I provide education on ongoing care . Weeding how to eradicate

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our qualified horticulturist can give you both the skill and experience you as our client have a right to expect. We always stand behind our work with customer satisfaction being our number one priority. We want you to be happy and believe in our expertise. We love what we do and hope you will too.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Honest, professional, and reliable garden maintenance business, We love what we do and hope you will too. Qualified horticulturist for garden maintenance, garden design to help you maintain a garden that will thrive. Registered NDIS Service Provider

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

what is required to be done , size of lawn , if pruning required type of tree, bush, shrub etc (photograph would be great) Location , time frame of when job is required.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Maybe make sure I have good access to the yard so I can get straight on with the job in hand, also have green bin empty for garden rubbish so saves on money getting rid of pruned bushes ,trees etc, If possible get rid of any obstructions in Lawns that would slow mowing down.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

10% discount on first job via Oneflare and 10% if repeat job from Oneflare and free worm juice to feed plants first job only.

Question 12

What makes your pricing competitive?

Accepted Answer

I put myself in the position of the client and think what would make me happy with a job well done and something I have to look at everyday, without charging the Earth. I want to make sure client is happy with results.

Question 13

How do you normally charge for your service?

Accepted Answer

I ideally like to come and look at the job at hand , but happy if prospective clients send a photo and I can quote straight away and book in a time that suits I usually charge by the hour , or on completion of the job I can quote first and Invoice later when job complete.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Plant knowledge having Cert 3 in Horticulture , not only maintaining a garden but giving you tips and advice to keep the garden thriving without costing the earth.Pruning and Lawn Care , especially keen on recycling and love the use of worm farms less waste and plants love the juice.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

lots of experience in nurturing gardens for over 30 years , I decided to study Horticulture as well as having a well kept garden I wanted to learn more about plants so I obtained Horticulture Cert 3 I have been head gardener at a well known establishment also. I take pride in my work.

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