Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

My team and I always aim to create the right look for every client. I am insured.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I began my professional career as a journalist, model and presenter. Having my own makeup done and hair styled, I fell in love with the creative transformation process. It complimented my profession at the time, and as my reputation grew it slowly became a more full-time venture, coupled with makeup academy teaching.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Our oldest ever client was 97 years old, for a video production shot in Manly. Never had I touched a face more delicate and beautiful. It was the first time she was going to be filmed and she was so thrilled and excited. I felt blessed to create her high definition look for the production and give her a memorable and enjoyable experience.

Question 4

What do you like most about your job?

Accepted Answer

My team and I love giving our clients a relaxing, pampering experience and peace of mind they have the best professionals at hand to give them long-lasting, premium results every time.   We welcome bookings small and large, and love giving our clients a complete, enjoyable and reliable experience from the moment of your initial enquiry until the time we complete your final look.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How many years' experience do you have?  Do you have a solid social media portfolio, website, Instagram and Facebook showing real examples of your work?  Do you have an active ABN?  Do you clean and sanitise your brushes before and after use?  Do you use disposable mascara wands?  How long will it take to get ready?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

- How many years' experience do you have? Over fifteen - Where do you teach? QC Makeup Academy - What TV ads and shows have you worked on? Diesel, Burberry. Sunsilk, Eurostar, Channel 9, Channel 10, ITV. BBC - Which celebrities have you worked on? Angela Bishop (Channel 10), Rihanna's backup dancers, Models from Vivienne's. Wink, MOT, Storm, BMA and ANTM Finalists - What do you love about your job? Making natural beauty shine

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Once a deposit is secured, I block out the calendar for your booking. Rest assured we arrive and complete our work in a timely manner. Please visit www.williamspromakeup.com to see all our testimonials from happy clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With a certified international makeup and beauty tutor to manage your booking, you can have peace of mind you are receiving world-class results. We offer a friendly, reliable and professional service that is celebrity-level quality. Our products are valued at over $3,000 and we use the world's finest brands such as Chanel, Makeup Forever, MAC, Dior and Bobbi Brown. Vegan and vegetarian options are available.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I require the occasion date, time the customer needs to be ready by, how many people require our services, location and general theme of the day.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save time and money my providing me with images of themselves as well as the hair and makeup looks they like. That way my team and I can prepare accordingly and recommend extensions or additional services if required.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Oneflare customers receive FREE individual lashes or false lashes for every booking.   Brides and bridal parties receive FREE mini touch up lipsticks.

Question 12

What makes your pricing competitive?

Accepted Answer

At Williamspro Makeup & Hair we offer a premium level of service with a fully qualified team. Our pricing structure is fair and competitive and we offer excellent group rates for larger bookings.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge per head, with some possible additional charges for travel or early morning starts. Cash, bank transfer and paypal accepted.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in high definition makeup that is long lasting and photographs beautifully.   Our techniques help combat redness, minimise lines, contour, sculpt and define, conceal hyper-pigmentation and plump lips.  We also welcome hair styling on short or long hair with extension application for long-lasting results.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a certified international makeup tutor with QC Makeup Academy, and teach dozens of students a week on how to not only apply makeup, but also build a commercially viable business. I have worked in London, Spain, Canada, Belgium and France, on high end commercial campaigns such as Diesel and Burberry, as well as major new channels such as Channel Nine, Network Ten, BBC & ITV. My team is talented and all work within the fashion. photography and bridal industry.

Williamspro Makeup & Hair

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