Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Wilko Painting are fully insured and we offer a 5 year workmanship warranty through Dulux Accredited as well as the manufactures warranty

Question 2

What do you like most about your job?

Accepted Answer

We love the end product, being able to look at the job at the end and being proud that we have painted it and seeing the customer happy

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask if the painter is insured and licensed, also ask if they are Dulux Accredited. Wilko Painting is Dulux Accredited and a member of the Master Builders

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We get asked about colours quite a lot and we can certainly help them with that. We also offer a Dulux consultant service if required

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Wilko Painting is award winning, we turn up ontime and abide by the Dulux Accredited values. Wilko Paintings painters are employed not only for there painting skills but for there trustworthiness.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Wilko painting are Dulux Accredited and have won Dulux Accredited National Painter of the Year 2014 and 2015. These awards recognize excellence in quality and customer service in the painting industry. Wilko Painting are fully insured and licenced

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Are you going to change colours? What rooms are being painted? Do you want feature walls painted? Do you want a faux paint finish?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1: If possible, move furniture in the middle of the room to allow the painter to access walls 2: Give as much information as possible to the painter 3: Always use quality paints, this option will save money in the long run

Question 9

What makes your pricing competitive?

Accepted Answer

We keep prices competitive because we don't subcontract the work to another painting company. This not only keeps our prices competitive but allows us to give a better service.

Question 10

How do you normally charge for your service?

Accepted Answer

We normally visit and quote on each job because each job is different. We offer a no obligation free quote.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Wilko Painting perform Residential, Commercial, Body Corporate, Insurance and Roof Painting. We also do Industrial protective coatings including 2 pac floor products

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Wilko painting only employ the best fully qualified tradesman and women painters. Our team have a wide and varied skill set and qualifications which include Project management, Supervisors, Commercial Painters, Roof Painters, Residential Painters and OH&S to name a few

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