Western Renovation Project

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Reviews (4)

• Monika

  Verified Oneflare review

  29 Dec 2017

  Verified

  Job Type: Plasterer

  Location: Altona Meadows, VIC

  George was easy to get a hold of, ontime and available within our time frame. We are really happy with the work he has done for us.
• John

  Verified Oneflare review

  31 May 2017

  Verified

  Job Type: Plasterer

  Location: Deer Park, VIC

  George is an extremely charismatic and funny guy. I chose him because of his no-fuss approach to the job. Got it done quickly and inexpensively. Will definitely call again for future works. 10/10
• Kelvin W

  Verified Oneflare review

  31 May 2017

  Verified

  Job Type: Plasterer

  Location: Kew, VIC

  Kelvin W left a 4 star review for Western Renovation Project

• Janet

  Verified Oneflare review

  12 May 2017

  Verified

  Job Type: Flooring

  Location: Prahran, VIC

  I contracted George to install floating laminate floors on my flat. The installation itself was well done however we did have some issues with communication e.g the work was done in 2 days but I was only asked to purchase more boards mid the second day which you would expect that to be communicated by the end of the first day. This meant we had to scramble in the middle of a working day to buy and pick up the materials so he could finish the work. The other issue was when the work was finished he left all the rubbish and dirt behind. I would had expected that at least he would have removed all the packaging from the boards and cleaned the saw dust from the unit. In response to the response below. I originally purchased 42m2 of flooring to cover 33m2. At the end of the first day there was around 3m2 left to be covered in the hallway and still 2 packages of flooring (around 6m2) It should have been enough otherwise a professional would have immediately had flagged it needed more material. The reason why I had to purchase extra was there was clearly some wastage of the 2 packs left while cutting them to fit the bedroom doors. I appreciate the work can be fiddly at times but this it the type of knowledge you expect from the professionals. About the cleaning up after the job was done is just about showcasing your own work.
  Western Renovation Project

  replied

  06 Jun 2017

  Thanks for the review Janet. I'm glad you are happy with the floor installation. I think its important to note here that you hired us to install the floor after you, yourself, measured the area and purchased the floorboards. You clearly indicated that you did correct measurements and bought extra to allow for cutting when I asked, so I am surprised to read your comments as they imply we didn't measure accurately, which isn't the case. Secondly, you asked us to quote for installation and the removal of your carpet and underlay (you later sold the carpet and I reduced the cost by $100). You never asked us to remove the boxes the floorboards came in, not before, and also not whilst we were there for 2 days, so again, I am not sure why you make a point of mentioning it here now. If you asked, it would't have been an issue, despite not quoting for the additional rubbish removal costs. Finally, we take on board your comments about cleaning up more thoroughly. From our side, we let you know that we have another appointment in the afternoon and that we would be finished at 2pm. If the floor boards were on site the job would have been done on time. Delayed until after 5, and another customer had to wait because of that, and not to mention that we also didn't get paid for that extra time. We appreciate that you trusted us to work on your premises without your supervision and could carry on at work but we cannot be held responsible for you having to leave work and travel quite some distance to buy more materials which you told us you are supplying.

Frequently asked questions

• Are you an insured business and do you guarantee your work?

  Yes, we have liability insurance and we guarantee all our work. We use only quality materials, Australian made where possible.

• How did you decide to get into your line of work?

  I've always been good with my hands and curious as to how things work so it was natural to go into the building trade.