Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured and will always guarantee our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

As I have sprayed weeds in lawns for years before pest control every time I did a weed job the client would ask you don't kill mice do you. That's when I went and got qualified for pest control to offer a full service.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The one time when we found some missing items that had fallen down a gap in the floor to the sub floor and where able to get them back for the owner.

Question 4

What do you like most about your job?

Accepted Answer

When a client calls or emails me to say thanks I don't have that problem any more.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they fully insured, qualified and experienced. Do they offer a warranty /  guarantee .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Is the product safe? Yes with all my products that I would use I use them at my home where my family is. Do I need to leave the house? No as we use safe products there is no need. You just need to stay clear while applying the product. How long dose it take? Depending on what is being done it can range from 30 mins to 4 hours. Do I need to take my pets away? No but like yourself we always make sure they are out of the way when applying the products.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As the owner the buck stops with me. I pride my self in making sure I am on time and provide a high standard of work. I am police cleared.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are very competitive on price and warrent all work.We only use products that we use around our own family and pets and treat your home as if it was ours.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The size of the property. The pest problem they have. When they are able to allow us to do job.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure all children and animals are away from work area Make sure full access to all areas is available. Make sure payment is made on the day.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer all one flare customers the following special: " if you get a better quoted price I will bet it buy $20"

Question 12

What makes your pricing competitive?

Accepted Answer

As a owner operator I do the work so you deal direct with the owner.

Question 13

How do you normally charge for your service?

Accepted Answer

We give a fixed up front cost that allows our client to no what they are up for.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We cover all aspects of pest control.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over 20 years experience in all aspects of pest control. We have full qualifications in all aspects of pest control and attended course during the year to keep up to date.

Rapid Pest and Weed Control

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