Vacmate Cleaning

Qualifications

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Reviews (4)

• Gayle

  Verified Oneflare review

  25 Oct 2023

  Verified

  Job Type: Home Cleaning

  Location: Highton, VIC

  Were a reasonable price and efficient and polite. Arrived on time and did a good job. would recommend.
• Nis E

  Verified Oneflare review

  19 Jul 2023

  Verified

  Job Type: Home Cleaning

  Location: Torquay, VIC

  Hired a cleaner give 5 hours to completed the job. Half of the house already clean accept windows, flooring, toilets need attention. However, they didn't clean ensuite bathroom the tiles in the shower still dirty and all the basins taps not polish. Toilets floor still dirty. Most windows sills still have dust and moss this is because they don't have a proper high pressure cleaner or tools to clean especially external windows. Floors not clean as I can see the container marks after the floor dry which means they just use the wet mopped although the instruction to clean with damp mopped not wet. I guess to hide the dirty they left it wet so you cannot see the dirt or marks...clever! Complaints and they want to return to fix but why don't you do it at the first place? We hire a cleaner to clean and not to teach them how to do the proper clean? All taps not polish. Not recommended.
  Vacmate Cleaning

  replied

  21 Jul 2023

  Hi Nis, We sincerely apologize for the inconvenience you experienced with our cleaning service. Thank you for bringing your concerns to our attention. We would like to assure you that we take your feedback seriously, and we are taking immediate steps to prevent similar issues in the future. Thank you for sharing your feedback with us. We genuinely appreciate your input as it helps us improve our services. Your satisfaction is of utmost importance to us and we hope to have the chance to serve you better in the future. Kind regards Gokul - Vacmate
• Angus C

  Verified Oneflare review

  06 Apr 2022

  Verified

  Job Type: Home Cleaning

  Location: Torquay, VIC

  Fast response to my request and cleaners did a great job
• Sanju T

  Facebook review

  11 Jul 2021

  I would definitely recommend vacmate. They provide excellent service and I am highly satisfied with their work. Cheers.