Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am a sole trader that holds all insurances and licenses. Yes, I wouldn't be in the business if I didn't guarantee my work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have had a love for carpentry all of my life. I have had a fascination with wood for a long time.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I don't have a customer story that stands out, but what I do have is a very long list of happy customers.

Question 4

What do you like most about your job?

Accepted Answer

Being a carpenter allows me to spend every working day doing what I love!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a licensed trades person.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you come here often. As often as you need me.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I can guarantee all of my work. I will turn up when I say I will turn up and I will not be 1 minute late. I always communicate openly with my clients to ensure we are both working on the same page.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

i am reliable honest  hard working, and diligent.i

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Need to know what the job entails, if there is a need to visit prior to quoting I would let the client know.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Now exactly what they want 2. Don't change the plan half way through the job. 3. Choose the right tradie...ie. Townsend Carpentry

Question 11

What makes your pricing competitive?

Accepted Answer

I'm very fair with what I charge. I like to win business and that means remaining competitive in the market. I have worked in the industry long enough to know what is a fair price.

Question 12

How do you normally charge for your service?

Accepted Answer

It all depends on the job and whats right for the client and myself. I can work on hour, day or job rates.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

No, I have worked in my trade for over 10 years and have skills in all aspects of carpentry.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have experience in aspects of carpentry.

Townsend Carpentry

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