Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

all workmanship is guaranteed for 5 years

Question 2

How did you decide to get into your line of work?

Accepted Answer

I SAW A NEED FOR QUALITY WORKMANSHIP IN  THE REGUTTER MARKET ,SUPPLYING QUALITY PRODUCTS AND SOLVING GUTTER PROBLEMS FOR HOME OWNERS.

Question 3

What do you like most about your job?

Accepted Answer

i like sorting out problems and giving the client something to smile about.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

do you buy direct from bluecope/lysaght do you use 90mm wide base gutters ,some gutter suppliers still use 75mm can you fit extra large 100/75 downpipes, some gutter suppliers will fit 95/45

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

do you take away the old materials....yes  do you give a warranty....yes  will you need to pull up ridge caps ...no  do you have a range of colours ...yes 18  do you use Australian products....yes

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I KNOW MY JOB , WITH OVER 25 YEARS SUPPLYING AND INSTALLING GUTTERS I AM  HAPPY TO PASS ON MY EXPERTISE TO HELP CUSTOMERS TO SOLVE THERE RAIN WATER  PROBLEMS. GIVING YOU THE RIGHT ADVISE !

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

with over 30 years working Experience i am capable of doing a wide variety of guttering work  The owner quotes and the owner does the work ,no subcontractors,no pushy salesperson.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I come to your home to give you a obligation free quote . I measure and have a look at problem areas, so i can advise you on the best course of action A quote is given straight away

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. MAKE SURE YOU ARE GETTING WIDE BASE GUTTERS  90MM BASE  2. MAKE SURE YOUR QUOTE IS FOR 100/75 EXTRA LARGE DOWNPIPES NOT 95/45 3. WE CLEAN UP AND RECYCLE YOUR OLD GUTTERING SYSTEM

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

WE OFFER OBLIGATION FREE QUOTES FREE COLOR ADVISE   COLURS TO MATCH YOUR ROOF AND WALLS  FREE GUTTER ADVISE ,SHOWING PROFILES AND STYLES TO SUIT YOUR HOME

Question 11

What makes your pricing competitive?

Accepted Answer

we supply only top quality australian made colorbond products , no chinese metal or chinese painted aluminium

Question 12

How do you normally charge for your service?

Accepted Answer

monies are paid on completion when the job is done and the worksite is clean and tidy

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialise in gutter and downpipe replacement, box gutter replacement and solving your rain water problems

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

FOR NEARLY THIRTY YEARS I HAVE GAINED EXPERIENCE IN ALL ASPECTS OF GUTTER AND DOWNPIPE REPLACEMENT , ALWAYS SPECIALISING IN THEREGUTTER BUSINESS.  PERSONAL SERVICE

Topcat Roof And Gutter Services

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