Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I provide premium artworks that are generated by me, (not downloaded templates) with friendly customer services to all my clients. On a ongoing project I keep them informed of the progress. Final artwork is provided as digital high res format file as required, such as print ready pdf, jpeg, png or e

Question 2

How did you decide to get into your line of work?

Accepted Answer

I love and have a passion for art, design and architecture and have done from a young age. It’s all I’ve ever done.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Loved it when I did an ad for a client suggesting that people come to their stand at a trade show and pinch their brochures and nick their samples. And they did.

Question 4

What do you like most about your job?

Accepted Answer

I loved to see my clients businesses grow and I try to help them through ‘clear consistent messaging’ and brandbuilding.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The most important question is what value can you bring to my business. There is no point hiring someone that does not add value.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Cost is one of the most common question but what they should be asking is what value can I bring to their business.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Honesty and respect for my customer, keeping them updated with the status of their project. My aim is to build trust and have long-standing relationships with my clients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am a designer with over 30 years experience in key National and International advertising agencies both here in Australia as well as the UK.  I have the experience to get the job done on time and on budget and if a request is beyond me I have the professional contacts to aid this.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Do they have a brief, if not I can help them write one. What is the aim of the project? Who is our target market? Do you have a budget in mind?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a good brief for the project. Know their target market. Have a budget in mind. Have copies of their logo and or other information relating to the project in suitable file formats.

Question 11

What makes your pricing competitive?

Accepted Answer

I offer a high quality service but have low overheads. I don’t have staff but can out source to specialists as required. eg., photographers, illustrators, printers.

Question 12

How do you normally charge for your service?

Accepted Answer

I quote all jobs up front and based on a client brief. If a client does not have a brief, then I can help with producing one that we both can work to.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Branding is something I have a passion for. Creating strong brands and communications that speak to the audience and help build clients businesses.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have experience working on large National and International clients such as GMH, Nike, BMW, L’Oréal as well as many smaller businesses such as my local plumber and gardener.

Tony Papadopoulos Graphic Design

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