Question 1

How did you decide to get into your line of work?

Accepted Answer

I was always an 'artist' of sorts. Ever since I was little I have been creating/designing anything and everything. So naturally I joined the dots between what I love to do and how to make money. This has resulted in years of fun and happiness behind my desk.

Question 2

What do you like most about your job?

Accepted Answer

I live and breathe design. From clothes interior and digital. All things design I am obsessed with. I am very lucky to get up every day and create. This keeps me young and happy.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

How many re-edits are in your offer? Do you have any references? How long have you been doing this for?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My client references. I am here to do a job. That job needs to get done so, I will do everything in my power to complete the job.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Because I aim for 100% Customer Satisfaction. I am happy to go above and beyond what is normally required, because I am not happy until you are. My past clients will attest to this fact.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Brand name, specific needs, ie Logo in different formats. Whether or not you need a website. If possible competitor research would be beneficial.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be organised - You should have done some research into what you do and do not like from a visual branding perspective.  Be communicative - The faster you respond, the faster I can get the work done for you. Work with me - As far as I see it, we are a team. Let's work like one.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

One Flare Customers get a 5% discount off their total first quote. We can discuss this further if you have any questions.

Question 9

What makes your pricing competitive?

Accepted Answer

I offer a full service of agency standard design but do not have nearly as many overheads, meaning I can keep the costs down for you.

Question 10

How do you normally charge for your service?

Accepted Answer

I usually charge flat rates which can be discussed prior to the job starts.  The more services you require the larger % discount you get off your total job.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, I specialise in Brand Design and Web Design. Specifically WIX sites. The Branding branch of my skillset gives me an uncanny ability to get in the mindset of my clients clients. Then I create the brand around what they are looking for.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 10 years experience in the Design Industry and an Advanced Diploma in Graphic Design. My years and years of experience in customer service, combined with my great ability to empathise and see things from my clients perspective mean I do what needs to be done to get the work over the line.

Timmy Bourke Design

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