Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have insurance. Yes we do guarantee our work, we go through each stage with you to make sure that everything is being done the way that you require

Question 2

How did you decide to get into your line of work?

Accepted Answer

Craig came from a hard working flower business working with plants irrigation etc. The love of working outdoors and travelling whilst working. We just grew from their with builders around Australia.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We also do pool dig outs. We did this pool dig out for a customer, whilst we were waiting for base to be delivered, out excavator operator made a BMX track for their 2 young sons. They were so excited when they got home from school to see the pool hole plus a BMX track, they made drawings, all happy

Question 4

What do you like most about your job?

Accepted Answer

Creating a Garden that you can enjoy. Watching your Garden come together to the customers satisfaction is very rewarding. Meeting new people, enjoy talking to the customer, creating new ideas for you the customer to appreciate another area of your home to relax & enjoy.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you Licensed & Experienced. How much work do you have on at the moment. Have you got any photos or sites I can see your work.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

"How much is our rate" - Our rate varies on the work required and materials required "What is your time frame" - This depends on the size of your job and availability of materials "Where do we work" - All over South Australia now.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We will keep you up dated, work within time frames, provide good hard honest trustworthy working staff that you can ask any questions at anytime of the progress.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Craig is a very creative landscaper who is very happy to work within budgets, time frames, and achieving customer satisfaction.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Ideally a site visit is the best way for us to determine the size of your job, the information of what you would like done eg plants, mulch, pavers etc. Face to face meeting to establish the result that you are looking for.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Have a plan of what you would like 2. Have a budget for us to work with 3. Have a time frame you require the work completed by Craig can work very well with these 3 plans and always try and save your money where he can

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer a good service, work within time frames and budgets. We have a hard honest working team to make your job easier and trustworthy

Question 12

What makes your pricing competitive?

Accepted Answer

We have a variety of materials to choose from so if you are looking for a low budget garden, we can accomodate this, if you are looking for a higher range garden, we can deliver

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on the size of the job, we have payment plans to make it feasible for customers with their budgets and bank limits

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Landscaping is our main core of our business. We have grown to having multiple machinary now and moving more into Earthworks as we have skilled operators. We also do pool dig outs

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Craig has been in the flower growing & Landscaping industry for over 20 years. He has his Certificate 111 in Landscaping Construction, CPCCOHS 1001A Work Safelt in the Construction Industry. Worked in Sydney, Queensland & South Australia for various builders completing all external works.

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