Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

SafeHands Catering is Fully Insured and Licenced operating a Professional Catering Business.  Registered with Noosa Council and QLD Health with twice yearly audits to ensure consistent Food Safety. We utilise the best equipment and transport storage to ensure Food Safety and Temperature Control.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our Chef started in the Restaurant Industry at the age of 15.  Starting as a dishwasher and working his way through all aspects of hospitality, FOH, Bar Service to becoming a Chef and running his own successful Catering Company.  QLD Liquor Licenced since 2002

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of the most rewarding feelings is having the same corporate company hire you each and every year to cater for their Christmas Luncheon for 150 people.  Nothing is more rewarding than catering for 150 workers in High-Vis and have them cheer for you to come back next year.

Question 4

What do you like most about your job?

Accepted Answer

The most important aspect of our industry is Quality Catering and Service and Happy Customers.  It is a real pleasure working with Brides and clients and seeing all the happy faces.  As a chef it is a delight to have customers approach me directly and say their meal was fantastic.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you experienced?  Are you flexible?   As a mobile caterer we have seen many unexpected or unplanned circumstances arise while onsite from wet weather to guests running late.  It does take experience and require flexibility working behind the scenes to ensure everything runs smoothly.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are we available?   We only cater one function per day so contact us directly with your dates. Saturdays are generally our most popular date year round and Mid Week during Christmas Season. Fridays and Sundays are increasingly popular and we can offer a beautiful catering service Monday - Sunday.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

SafeHands Catering has been catering to the Sunshine Coast since 1999.  We only cater to one function per day to ensure a quality personalised service.  It's always a pleasure working with new Brides and Clients with a large portion of functions being repeat customers or referrals.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are continuously updating our cooking and service equipment to include the best of modern technology and custom designed pieces to ensure presentation is fresh, clean and food safe. We supply all onsite Catering equipment, plates, cutlery, napkins, Give us a Call for a Free Quote

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

SafeHands Catering can provide an accurate quote with the following information Date of Function (as we only cater to one function per day) Location / Venue and facilities available Number of Guests Attending Style of Catering Service (Cocktail / Sit Down) Light Service or Complete Catering Package

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Asking for a catering quote can be like asking a builder 'how much does it cost to build a house?'. There are many considerations so basic details on the following will really assist to provide a competitive quote. Your Budget, Cocktail or Seated - Location & Duration of Event - Number of Guests - Date

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Contact SafeHands Catering for Great Food and Service We attend every function to ensure consistent quality, beautiful presentation and service on time, every time. View our Catering Packages for tasty, substantial, beautifully presented, cost effective, worry free quality catering.

Question 12

What makes your pricing competitive?

Accepted Answer

SafeHands Catering offers a personalised catering service and work with each client to understand their catering needs, guest numbers, location and their budget.  We provide an upfront quote with each catering proposal to ensure you understand all costs involved - no surprises!

Question 13

How do you normally charge for your service?

Accepted Answer

SafeHands Catering offers Catering Packages including Finger Food / Canapes, Gourmet Buffets, Share Platters or Cocktail Talk & Fork followed by Dessert Service.  Pricing is per person and includes 1 chef and 1 waitstaff,  plates, cutlery, napkins and all cooking equipment.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

SafeHands Catering specialises in Offsite and Mobile Catering.  We travel to your venue or property to provide catering for Wedding Receptions, Private Parties and Corporate Events.  We have the equipment and experience to cater for large functions providing abundant choice for all guests.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified Chef since 1988, Culinary Olympics Gold and Silver Medal Winning Chef, 30 years experience Offsite Catering.  Operating from purpose built 300m2 Commercial Kitchen with strict Food Safety Program.  Noosa Council and QLD Health approved with twice yearly audits.  Fully Licenced and Insured

SafeHands Catering

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