Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured! And we do guarantee all of our work. No cowboys here! Just hard working rubbish removalists

Question 2

How did you decide to get into your line of work?

Accepted Answer

Please visit our site which is at www.rubbishtaxi.com.au and read the about us page. It is a very interesting story.

Question 3

What do you like most about your job?

Accepted Answer

The interaction with our clients. We get the opportunity to meet so many new people daily. We wouldn't have it any other way!

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: Where does the rubbish go? A: All our rubbish is taken back to our depot, where we sort all the rubbish into like materials. This allows us to recycle as much as we possible can. Further, any items which are still of value, are either given to a charity or sold at our garage sale.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We keep it simple. We charge by the cubic metre. We have no hidden costs. Once we view the rubbish we can provide an upfront cost and we stick to it. Our staff consist of students, fathers, lawyers and tradesmen. We know it is a simple task, but we do it well and with integrity.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are more than just a rubbish removal service. Our mission statement "changing the world one load at a time" is the attitude we take into every rubbish removal job. We are honest, reliable and are in operation to exceed any low expectations that people may have of the rubbish removal industry.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. What type of rubbish there is? 2. How much rubbish there is? 3. What the access is like to the rubbish?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Put the rubbish in like piles 2. Make the access as easy as possible 3. Smile - that always works to get a discount

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We provide a 10% discount to pensioners or students. Both a pension or student card need to be shown to receive this.

Question 10

What makes your pricing competitive?

Accepted Answer

We recycle as much as we possibly can, as such we are able to keep our prices down due to the cost savings we receive.

Question 11

How do you normally charge for your service?

Accepted Answer

We charge per cubic metre. So You are only paying for space that you use in our trucks. That way unlike a skip, you are not paying for unused space. This price also come with two guys for an hour free labour.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

If it has anything to do with rubbish, then we specialise in it. Just give a go and you will see the difference.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been in the Rubbish Removal industry for a while now and while it is a simple job, our customer service is what separates us from our competition. From the first phone call to final email, we pride ourselves on providing a seamless customer experience.

The Rubbish Taxi

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