Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

The Makeup Station holds a current Public Liability Certificate. All our work is 100% guaranteed. Customer satisfaction is our No. 1 goal.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always had a strong passion for makeup and hair styling since I was a young girl. I originally followed a path into real estate and always felt like something was missing.  One day I had a complete lightbulb moment and from that day put all my energy into studying, then practicing and then

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I have many client stories I would love to share if I had more room to share them all. My greatest joy is having return clients and seeing them on different occasions.

Question 4

What do you like most about your job?

Accepted Answer

I absolutely love being part of our clients special events, big or small and helping them feel their best, most confident and happy self on this occasion.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Once you view your artists previous work you will know if you are happy with their style of application. You may also want to speak with them on the telephone, email or in person before you secure your booking.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. Will my makeup last all day?  A. Yes it will. We use high definition products and set your makeup for long durability.  We do recommend you take your own pressed powder and lipstick refill if you needed a quick touch up on an excessively hot day or after food consumption.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over eight years of extensive experience working in peoples homes, hotels or personal spaces, usually on an emotion filled occasion, we work with full professionalism at all times to ensure your comfort and trust.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I understand the importance of knowing exactly what your client wants to achieve and making that happen. We want to ensure your time with us is a wonderful experience emotionally and physically.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Clients contact details (name, telephone number and email address. Date of event. Number of people wanting makeup or hair services.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We recommend our clients have cleansed and moistorised their skin prior to makeup application and washed and dried their hair prior to hair styling.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our pricing that is listed on OneFlare website is our lowest, most competitive rates we have available.  Our easy packages are designed to take the stress out of your event.

Question 12

What makes your pricing competitive?

Accepted Answer

We are affordable but still maintain a high quality of high definition makeup products and pride ourselves on our personable service.

Question 13

How do you normally charge for your service?

Accepted Answer

$80 makeup only $160 single hair and makeup package $150 hair and makeup package (2 or more clients) Packages include travel within 10kms of Ferntree Gully or In-Salon Service

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Here at the Makeup Station we specialise in not only makeup artistry, but ensuring our clients are happy, comfortable and well looked after.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified Make-up Artist including airbrushing Qualified Hair Stylist On my way to being a qualified nail technician Qualified Eyelash Extension Technician

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