Question 1

How did you decide to get into your line of work?

Accepted Answer

I have a passion for numbers. I'm investigative and love solving problems. I like to help people in the areas that are not their strengths and this is what I love so let me do it for you in half the time. I know my stuff!

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes my most favourite one is where we found over $100k for one client. We added approx $90K back onto their profit & loss and we also found $11K in GST which was not handled properly.  Finding lost or incorrectly handled entries is what we seem to be the best at. 9 times out of 10 this process works and we find money for businesses they didn't even know they'd lost or not recouped. We love this cos we get to find it and get it back for them.

Question 3

What do you like most about your job?

Accepted Answer

The thing that I love most about my business is that I get to work my own hours. If I choose to work late at night to get jobs done I can. I love that I can solve other peoples problems and get to work with numbers which I'm good at.  For those who have been in business longer I usually find them lost money when I first take them on board which of course they all love!!

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask someone to share some of the stories of how they've helped people and businesses.  I find lost money for people all the time and I love sharing these stories as it gives people confidence that I'll find it for them too...and I usually do. We're both happy when that happens.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

With many years of cleaning up people's books or getting businesses started I certainly have gained a lot of experience and knowledge on what works and what doesn't. I want to see businesses thrive not just survive. I'll connect them with people they need. I'll go the extra step to help them.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We don't provide quotes as each job is unique.  We work on an hourly basis and only work with people who want things done properly not just cheaply. We have experience in so much more than bookkeeping also and can help you grow your business, increase customers and profits. We'd like to discuss the job with you first and find out where you're at and what you require doing. Let's meet up and discuss how we can help save you time, effort and money.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

They can have everything in order. They can not even attempt to do the work themselves - no business owner should do book work themselves and only hire a reliable and knowledgeable bookkeeper to assist their business and keep it on track. Work closely with your bookkeeper and ensure you provide as much as possible to them to make their job easier quicker and cost effective for the business owner.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

YES For those who've been in business two or more years and registered for GST, We have our Weapons of BAS Reduction TM  where I find you lost money. $497 plus 10% of whatever I find. We've found anywhere between $10 and $100,000 for businesses! What will we find for YOU! OneFlare customers can get a $100 discount on this service when they use the code ONEFLARE.

Question 9

What makes your pricing competitive?

Accepted Answer

It's probably not!! If you're shopping on price alone then we're not the bookkeeper for you. If you want a top quality job done and you want to work with someone who cares about your business and can assist you get it right and help you grow it then we can do that for you.  With many years experience and a reputation for finding lost funds for clients and cleaning up after bad bookkeepers we're not interested in clients who only want the cheapest job done. We value quality and the knowledge that we bring to you and your business. We've already spent thousands of dollars on our own personal and business journey and we bring all this skills and knowledge with us.

Question 10

How do you normally charge for your service?

Accepted Answer

Our services are charged on an hourly basis.  We charge a different rate for management reports.  We charge travel time depending on where you're located. We charge a two hour minimum for offsite work. Our accounts are strictly 7 day terms

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes. One of the biggest mistakes we see is data entry and when it comes to claiming on the BAS returns. We have WOBR - our Weapons of BAS Reduction to help find the mistakes and find you lost money! We have found anywhere from $100 to $100,000 for small businesses so far. They are so grateful!

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have over 26 years working with small businesses and 16 years working with the GST. I have a Certificate IV in Bookkeeping and I'm a BAS Agent. I am attention to detail orientated and care that you get it right! We find lost money for small business owners using our WOBR Program (Weapons of BAS Reduction). Do you know what money is missing in your business? Would you want it back?

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