Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have all relevant insurances to carry out works within our trade classification and adhere to state warranty guidelines, standards and tolerances.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Carpentry was something I had a passion for as a teenager and I could of chose alternative careers and have been very tempted to do so but when you want to be something you chose it so you can be happy in life

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There is too many but the best is when we actually make a friendship bond with our clients that helps build the reputation of our business

Question 4

What do you like most about your job?

Accepted Answer

The satisfaction on completing a project so we can see the smile on a clients face at the end of a project

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

There is multiple questions you should be asking. Qualifications & license. Can we view previous works. Can we get references. Do you have the cash flow to undertake our project. (so you do not pay full amount before completion) What are your payment terms (deposit, progression and completion)

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Are you experienced enough to do our project and when can you start? are the two most common questions Yes our previous works speak for themselves We operate lead times as we do get booked out so it will be dependant on current workload.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our company has policies in place for not only our employees but our director so that all persons are genuine, reliable, trustworthy and sincere

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have over 20 years experience in the carpentry working on residential, commercial and multi rise projects. We provide not only carpentry but design consultation and project management to ensure that your project is within budget and done on time. So why not get in touch and we can discuss.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Do you have drawings. What is your budget. Are we a fit to build a working relationship. What is your end vision of your project.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Research your project first. Engage us from the beginning of your project to help with design and budget. We provide a firm fixed price no hidden extras

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer discounts to discounts to ex service personnel. Additionally if you pay the material costs upfront upon delivery we will waive the 10% markup on materials.

Question 12

What makes your pricing competitive?

Accepted Answer

We use the latest software to estimate projects so we know we do not over or under charge on materials and labour. We have also have accounts with 3 of the major suppliers within Australia to get competitive pricing.

Question 13

How do you normally charge for your service?

Accepted Answer

We have set rates that we estimate off but no two jobs are the same so we assess each project individually to your budget requirements.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We excel in all aspects of carpentry & joinery which makes us never question ourselves on any project put in front of us.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years experience with a certificate 3 in carpentry, City & Guilds Level 2&3 in carpentry & Joinery, Advanced diploma in business management & NSW Fairtading Lic No. 324240C

Tcs Projects Pty Ltd

Business contact details

Business description

Browse carpenter experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps