Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully ensured and all work complies with current Australian standards.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Our team is comprised of electrical and I.T engineers with many years of experience and this has allowed us to combine our skills in our chosen industry.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

TazTech work with clients to make the quoting and completion of work processes as simple as possible.  We will always ensure we ask our customers the correct questions, but also welcome any questions out clients may have.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our communication philosophy helps us deliver our services reliably and assists in building strong working relationships.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

TazTech is a locally owned and operated business based just South of Hobart.  We offer reliable service with communication being key to successful delivery of services.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We always require a as much information as possible.  This will consist of what our customers need completed, the extent of the works required, locations, if materials are being supplied by the customer or us, time frames and budget requirements are always helpful.

Question 7

What makes your pricing competitive?

Accepted Answer

Our electrical rates are market competitive and offer great value for money.  TazTech's I.T support and service rates vary upon the kind of works requested or undertaken, however after the first hour we time is billed in 15 minute blocks ensuring our customers are charged unnecessarily.

Question 8

How do you normally charge for your service?

Accepted Answer

General Electrical call out fee of  $150 + GST Electrical hourly rate for quoted work and works completed after any call out work of $75 + GST  General I.T hourly rate of $115 + GST  Other I.T service rates will be quoted dependent on the type of work requested or being undertaken.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Electrical - Solar Installations, Energy Reduction and Monitoring Services, Residential & Commercial Electrical installation and maintenance.  I.T - Website Design, Managed I.T Services, Wireless Networks, PC troubleshooting, General IT Support, Consulting and Project Management

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

TazTech is a fully licensed electrical contractor and also a members of the Clean Energy Council and The Tasmanian Renewable Energy Alliance.  Our IT arm is also widely experienced in different areas of the industry including Website Design, Managed IT Service delivery, Project Management and Consulting Services and General IT Support.

Taz Tech Pty Ltd

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