Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have professional indemnity insurance and we guarantee high quality of work. We don't consider a job done unless client is happy and satisfied with the outcome.

Question 2

What do you like most about your job?

Accepted Answer

I mostly like about my job listening to what the client wish to have from his business and design for him/her a business solution to get there! Nothing beats the joy and satisfaction of seeing a client happy with his/her success.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Clients mostly ask us "what can you do for us?". Our answer is that we assess clients internal capabilities to see how much more growth they can take and we help them progressively reach their maximum! We help them get the most out of their businesses

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have the skills set and the qualifications to do it, but most importantly, I have the will and desire to be part of the business success stories my clients will tell!

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We focus on growing clients income rather than just managing his Tax and reporting affairs. We help clients aim high and we design plans, budgets to help them reach their objectives.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

-Company size, structure and industry - last 2 years financials - Business issues to consider - Objectives the clients would like to achieve in the next 2-3 years

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Focus on income generating activities rather than cost cutting - Focus on existing customers (it is less expensive to maintain a customer than to acquire a new one) - Manage your cash flow so you don't miss on opportunities when they arise

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will offer free 30 minutes face-to-face consultation to see how we can help the clients grow their business and take it to the next level

Question 9

What makes your pricing competitive?

Accepted Answer

While most of our industry players charge per hour basis, we offer our clients a fixed monthly charge that clients can pay-as-he/she goes and while watching their profits improve.

Question 10

How do you normally charge for your service?

Accepted Answer

All our plans are fixed fees and pay as you go. No hidden charges! Clear scope of work with unlimited client support

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We can help all industries, business structures and size. We offer free consultation and assessment to design tailored solutions to our clients needs.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are CPAs and CA professionals within a network of 37 other qualified accountants with various specialisations. No matter what the clients need, we have specialised professionals to get him/her business solutions.

Avate Accountants & Advisors Pty Ltd

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