Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we have insurance and quality assurance systems. This ensures that each and every job we complete produces the best outcome for the customer.

Question 2

How did you decide to get into your line of work?

Accepted Answer

A head for numbers and a desire to help people with tax refunds or their tax problems lead me to this line of work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A lady who owns a small business came in with over 7 years of overdue tax returns. She was upset, having received a letter from the ATO. We quoted her a price upfront. We then set to work to sort out 7 years of tax returns and get her tax in order. She was so happy!

Question 4

What do you like most about your job?

Accepted Answer

Helping people legally maximise their refund or legally minimise the amount of tax they have to pay to the ATO.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Q. Are you experienced in the area of tax I need help in? Q. Are you reliable? Q. Are you affordable?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. Can you negotiate with the ATO? I am having problems getting through to them? A. Yes we can. Leave this to us as we can get faster access through the Tax Agents Portal. Q. Can you get me an extension on my tax? A. We can discuss this with the ATO and put the facts of your case forward.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Tanya worked for over 10 years in the Australian Taxation Office. Apart from knowing ATO systems and processes as they apply to you, she upheld the principles of integrity. She brings this approach to Tax Central, ensuring every client receives personalised, reliable and accurate service.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Tax Central offers an affordable and personalised service. Our approach is based on years of experience in helping individuals and businesses with tax issues. We understand tax can be a little stressful at times. Tanya and the team at Tax Central can help take the worry out of tax.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- Type of issue (e.g. individual or business tax issue) - Dates in question - Status of issue with the ATO (if necessary)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Come in for a free discussion. - We undertake initial free research on your issue. - We provide you with free feedback before we start work, to ensure we are all aligned in our goals.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Discounts for repeat business. We also go above and beyond what you require to ensure that you get a quality outcome at an affordable price.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive as we have low overheads. This means we don't need to charge large fees, but rather what is affordable for the client.

Question 13

How do you normally charge for your service?

Accepted Answer

Invoice or fee from refund. We can discuss what best suits your needs and requirements to make it easy for you.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Individual and business tax issues. Dealing with tax returns and working with the Australian Tax Office for the best outcome for the client.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Tanya has over 15 years experience in all aspects tax, including 10 years with the Australian Tax Office. She is familiar with Australian personal income tax and business legislation. Over the years, Tanya has completed thousands of individual and business tax returns.

Tax Central NT

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

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Customer

Businesses

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About Oneflare

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Tax Central NT Verified Business

Business contact details

Opening hours

Business description

Badges and awards

Accepted payment methods

Browse tax accountant experts by suburb

Services

Qualifications

Add your review

Reviews (6)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps

Tax Central NT