Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes QBCC LICENCE 1162860 Fully Insured Public Liability All our work is Guaranteed against both faulty workmanship and faulty materials - the advantage in using Rockcote Products and Systems

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was a trade my family has been involved in for a couple of generations and I followed them into it.

Question 3

What do you like most about your job?

Accepted Answer

Our trade is the " Icing on the Cake " of buildings. It's the trade that turns a structure into a beautiful building and I feel proud when I pass the many buildings that our team has turned into an Architectural Masterpiece !

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can you give show me work you have done ? Can you put me in touch with some people you have worked for recently ? What products do you use ? Can you give me a written warranty on your work ?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much will Rendering my house will cost and how much will it add to the value of my home.  ?  Usually you can add about twice the cost of Rendering and Painting to the value of your home.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

It's best to speak to our customers about this. We consider our reputation and credibility our best asset and we worh hard at enhancing and protecting it with honest dealing and quality work.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

You deal with the owners of a business that does quality, warrantied work with a large enough team to have your job done promptly and efficiently. Quality Rockcote products means that our work is backed up by Queensland's premier manufacturer of Renders, Textures and Paints.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Why are you considering Rendering and painting this Building ? When do you want the work done ? What are your expectations regarding the outcome of the work.? Would you like our suggestions which may improve the outcome of the project ?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.  Make sure windows and doors are fitted. 2. make sure that the Bricklayer has pot in weep holes and control joints 3. Make sure that there is good access to the work area

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Top quality products ( Rockcote ) Superior Tradesmen Warranties Workmanship Quality Finish

Question 11

What makes your pricing competitive?

Accepted Answer

Rendering is a hand created finish. Rushing the application and the finishing usually results in a Level 3 0r 4 finish where trowel marks and indentations ( particularly where sunlight strikes the wall at an angle ) whereas a little attention to detail results in a level 5 finish ( flat and smooth ) which enhances the property ( and it's value.

Question 12

How do you normally charge for your service?

Accepted Answer

Depends on the job. Usually we give a fixed price but may have to charge at an hourly rate plus materials

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Rockcote Natural Finishes, Greenboard and Thermawall Cladding, Decorative Textured Finishes, Strata Title Repairs and Repainting.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

T C Plasterers have been in business for many years and their team of tradesmen are very experienced in their trade. We have long term relationships with many quality builders.

T & C Plastering

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