Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have full insurance upto 50 million and we guarantee our work . We also have the backing of our local suppliers.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I worked for a Government department and was told there is no work out there .I got angry that this one person was getting a benefit and did not want to work. I Told him that if he wanted to work there was work out there needless to say i had myself a apprenticeship the next day the rest is histor

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I once mowed a older ladies lawn and she could not thank me enough , Which in turn lead me to retire from fifo as i enjoyed it that much that i quit the fifo lifestyle and started my business .

Question 4

What do you like most about your job?

Accepted Answer

The variety, All jobs are different and i like that about what we do . Just the thanks from the customers is enough.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a electrical contractor ? If you know a sparkie that says he can do the work for you ensure that he is a electrical contractor otherwise your insurance will not be covered .

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

When are we free ? Being that we have all sorts of work on at different times depends on the job and if we can fit it in we will .

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our reputation is ours,we are the bosses so we have to if we don't do a good job then we wont get the repeat business and we will go out of business that simple

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Owner operators which allows us to give a cheaper, better service for money and care in the workmanship that is delivered to our customers

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Their name and address, phone number and what type of work they are needing doing . From there it is just a case of talking to the customer .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Put away Small amounts often  (this adds up quickly ) budget weekly and see where you can save  go thru all outgoings E.G. Insurances and Loans see if you can get a better deal

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any electrical works we will also test the residual current devices at the premises free of charge and if a fault is found e will advise for the customer .

Question 12

What makes your pricing competitive?

Accepted Answer

The fact that were a owner operated business allows us to be very competitive in the market . We own our own infrastructure meaning no ongoing outlay which most others have and charge the customer for.

Question 13

How do you normally charge for your service?

Accepted Answer

We do quotes or per hour rates depending on the job and what the customer wants .We have the ability to do 7 day accounts and pay on the day type arrangements .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Any electrical works as this is our trade but throughout all aspects of handyman to lawns we will continue to do the best by our customers that is why we have so much repeat business .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a wealth of experience from domestic to commercial and all areas in between just have a look at my face book reveiws from customers to businesses all 5 stars

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