Question 1

What do you like most about your job?

Accepted Answer

Seeing the end result of a pool that's been cleaned. Getting positive customer feed back. Going above and beyond to provide information and tips on how to best take care of the customers pool.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much is the estimated cost? How long will the job take to complete? What is the estimated time the work will take to complete.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

can I book in for a regular monthly service on my pool? When is the next available time you can come out?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We focus on gaining a regular client base, but are happy to provide one of services. We believe that word of mouth is the most powerful advertising available and will endeavour to go above and beyond our customers expectations to gain a positive result.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Honesty, quality workmanship , and the cheapest service available. Providing prompt quotes, we will beat any written quote by 10%

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Does all the pools equipment work or is there anything that needs replacing? Be specific about parts and brand names on equipment

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Advise us on all the pool chemicals you already own. This will be deduced off the bill, however if you do not currently own any pool chemicals do not buy them as we provide cheaper than retail price chemical additions.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Any customer that finds us on one flare and decides to use supreme pool cleaning as a monthly pool service will receive the exclusive opportunity to a ten dollar discount on all the call out fees after the first service. That's a $50 call out fee with no expiry on the offer.

Question 9

What makes your pricing competitive?

Accepted Answer

We operate as a sole trader only, we do not have franchise fees or expensive overheads to pay such as shop fees staff employment, packaging and advertising etc. this enables us to provide the cheapest possible service available.

Question 10

How do you normally charge for your service?

Accepted Answer

Cash on completion of the job, account details can be provided for regular clients that book in for an ongoing monthly service

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Pool cleaning, pool vaccuuming , chemical additions, sand filter replacement, pressure cleaning of pavement areas, green pool recovery, algae control.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

7 years current  experience with commercial pool cleaning chemical additions and pool maintainence .Certificate lll in pool operations. White card.

Central coast pool maintenance

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