Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are fully insured with $20, 000, 000 public liabilty and maintain records of all our contractor's insurance details and use IMAR insurance brokers leaving nothing to chance. We guarantee unrivalled coustomer satisfaction, we work with you

Question 2

How did you decide to get into your line of work?

Accepted Answer

2nd generation window cleaner it was really just ment to be I think maybe I cleaned windows in a past life. It is almost a lie to say I decided as it would be more along the lines of why do I decided to contnue my line of work which leads to why not?

Question 3

What do you like most about your job?

Accepted Answer

The pride I have in having built a service that gets praised, yes I know thats my ego but hey its true =) I also really enjoy meeting new people both providing services and employment.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What have other peoples experience been with the professional, check google and social media for proof. How long will this service take, sometimes a close figure is harder to provide than others so please consider the circumstances. If a  estimate cant be given ask for more information on why?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Integrity, and commitment makes Sunshine Windows a name you can trust. We put effort into giving fair quotes and prices removing the frustrations that can arise from either beliving you have paid to much or the the service provider feeling undervalued. Our aim is everyone benifits

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Experienced cleaning professionals, we use proven methods and tools this means your property is safe and the final result is the best than can be offered. All subcontractors are trained to the highest standards alowing them to go straight to the best methods to comlete your requirements

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

An onsite quote will always deliver the most precise quote how ever we can give an estimate over the phone and can often use google earth to get a better idea on your job. Using smart phones to send photos or make a video call are great ways to help determine the best possible estimates

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Use soft broom/brush to remove cobwebs and dust from surrounding of window and the frame. If rain water available hose down exteroir of window. Remove screens from windows, and any obsticals trinkets etc. feel free to call for guidance. Use glass cloth and pure water for touch ups between cleans

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer 50% off two solar panel cleans per year on all contracts including atleast two premium window cleans (inside and out, frames and tracks removes everything)

Question 10

What makes your pricing competitive?

Accepted Answer

Our knowledge and experience puts us in a position most simply can't compete with.  Without going to a large established cleaning firm its hard to pass our ability to offer a complete service to exhibit your properties to the highest standard

Question 11

How do you normally charge for your service?

Accepted Answer

We can provide a set price, charge by the hour or work to a set budget and can also enter a formal contract

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Highly experianced in builders cleans, removing all types of building materials from glass including adhesive, cement and mineral staining. Hold high risk licence to operate Elevated  Work Platforms upto 110m we can access all windows. Regular commercial cleaning intelligently mainting you property

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

2nd generation window cleaner, since 2001. Trained by 3  of Adelaide's best professional windows cleaners with 25 and 15 years respective experiance at the time of training. Holds all current OHS cards for offered services with current insurance and police clearances

Sunshine Windows

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