Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes. Our business is insured (Public Liability and Workers Comp) We guarantee our work to be the best in the industry.

Question 2

What do you like most about your job?

Accepted Answer

The versatile lifestyle and being able to meet different people from different backgrounds on a regular basis. Also love seeing customers happy at the end of each job we complete.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

A lot of people are generally worried about what it will cost to have the job completed. They shouldn't worry so much about the price but in fact they should worry about the workmanship. You usually get what you pay for.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We are fully insured and licenced to do any job that comes at us. If something else was to pop up on the job that we aren't familiar with we will contact one of the many tradesman that we know and trust to get it done for the customer.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the size of the job, what type of flooring we are going to be working with and just to have a look at the space that we will be working on to get a better idea of what is involved to get the job done right.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1) Find the right tradesman for the job 2) Don't always go for the cheapest quote as you might end up having to get the job done again 3) Shop around for materials if you are purchasing them yourself or ask your tradie as they might be able to get you a cheaper alternative.

Question 7

How do you normally charge for your service?

Accepted Answer

We normally charge a m2 rate. Some jobs are difficult to price on as all jobs vary in preparation. We try to keep the cost down for our customers but maintain a high level of quality with our work.

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