- Oneflare /
- Removalist /
- SA /
- Adelaide /
- Hindmarsh /
Steve's Removals & Storage
Completed 2 jobs on Oneflare
ABN
Business contact details
Address:6 Manton Street, Hindmarsh, SA
Business description
Steve's Removals & Storage Pty Ltd - Professional yet Affordable
As a highly reputable Australian owned and operated company, we are well-known for our high standards of professionalism and customer service whilst maintaining very competitive prices. For almost 20 years we have been providing a service not only to our local Adelaide customers but to clients Australia wide.
With so many years of experience in the industry it enables us to provide you with a safe and secure, yet absolutely affordable move.
By selecting us for your relocation, you can be certain that only approved members of our staff will carry out all your moving requirements to the very highest of standards. With a large network of vehicles Australia wide, we have the availability & flexibility to have your furniture and personal effects collected 6 days a week. The wealth of knowledge that we have to offer, gained through years of experience in the industry, will only assist with the smooth transition into your new home ~ be it across the road or across Australia.
As a family owned company, we understand that your furniture and personal belongings are valuable and with this in mind we assure you that the provision for quality packing and careful handling is routine practice for all relocation services.
On moving day all furniture items are wrapped in preparation for transit in purpose designed high quality furniture blankets. These offer excellent protection during transit and handling. Our company has a commitment to sustaining the environment; as a consequence the great majority of our materials are recycled.
For long distance haulage we will prepare a detailed inventory of your household goods, describing each item. This document is the key to ensuring the safe transit of your effects over longer distances as it is checked and cross checked as the shipment progresses from uplift through to delivery.
We also offer a safe, clean and secure storage option for your effects whether it is during transit, or for the short or long-term solution to your storage needs.
We provide all the professional equipment required such as furniture pads, ties and trolleys etc. to make sure your goods are looked after in transit. We also provide services such as pre-pack, packing materials and storage.
All our quotations are inclusive of GST, public liability insurance and our transit insurance which covers fire, flood, rollover and collision.
With a number of different sized trucks and trailers there is no job too big or too small. Whether it's a Local, Country or Interstate move (Australia Wide) we have the man power and trucks to get the job done.
Although our office is only open the standard hours our friendly office staff can be contacted by phone outside of these hours if necessary. This also rule applies when the boys are out on a job, they will start earlier if required and they certainly won’t pack up at 5.00 pm if there is still work to be done. They will not leave until you are satisfied that the job is complete.
Rest assured we will try to work in with the hours you need whenever we can. We realize that most people work all week so Saturday is often the only day in which you have to be able to do your move on. Therefore our boys are more than happy to accommodate this.
Please give us a call and see if we can help you with what can be a very stressful time. We will do our best to eliminate as much of that moving stress as we can for you.
With care we'll move you anywhere.
HOME, OFFICE & SHOP RELOCATIONS
STORAGE (LONG & SHORT TERM)
BACKLOADS A SPECIALTY
FREE QUOTES
With regular runs to Melbourne, Canberra, Sydney, Brisbane, Perth and back to Adelaide let us give you a free quote on your next move. If your time frames are flexible, then so will the price be.
"If it's moveable, we'll move it".
Please don't hesitate to call us for all your removal needs!!
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Services
Qualifications
To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:
ABN - 97127570389
Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.
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Reviews (2)
Martha
Oneflare review
21 Jun 2014
We found this business to be truly outstanding. Not only were the boys on time but they were fast and efficient and made the move go so smoothly. All their staff were very friendly and courteous and helped make this experience seem so effortless. They took so much care with our furniture and personal items. Everything was wrapped in proper removal blankets and they took the extra time to stack it really well and even tie down certain items in the truck so they wouldn’t move. I was really happy with how the move went and it was not as expensive as we thought it would be. Thank you for a job well done, I would certainly use them again as well as recommend them to all my family and friends.Jane
Verified Oneflare review
12 May 2014
Verified
Job Type: Interstate Removalist
Location: Adelaide, SA
I feel entirely cheated by this business. They charged me for an hours travel at $100 dollars an hour when their depot is in Himdmarsh (15 minutes from Hindmarsh to the south of adelaide where I live(, see google maps to verify) at 7 in the morning, and for those who live in Melbourne or Sydney who may question this, remember this is Adelaide! I was promised that I would be charged in 15 minute increments and this did not happen, they came at 7.30 and finished at 9.15 and I was still charged for 3 hours including the bogus claim of one hours travel. I had cash to pay but the movers had no change and refused to take a cheque and were in haste to get to their next move so I gave them my credit card number (MasterCard ) clearly specifying the sum only of $315.00.and as I felt I couldn't trust them I checked my bank account and they had charged me $322.88 , maybe because they felt they could add an exorbitant merchant fee, despite the fact that I had the cash on me.12 May 2014
We are very sorry to hear you feel this way; however we can guarantee that you certainly were not cheated or overcharged in any way. We can assure that you did only pay for the time you used. Unfortunately at 7am in peak hour traffic in a large truck it did indeed take the boys ½ an hour to get to your door that morning as you yourself noted in your review. Google maps clearly states “These directions are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the map results, and you should plan your route accordingly. You must obey all signs or notices regarding your route.” It has also been designed for car usage and not heavy vehicles. The boys did not leave your premises until around 9:40 am but were not in a hurry. As you are well aware you were clearly advised prior accepting the quotation that we no longer accept cheques and there is a 2.5% fee for credit card use. Initially you were going to give the boys the $300 in cash which would then only leave the $15 to be placed on the card, (the fee for that would have been 38 cents, which we would have definitely waived). We would have also waived the extra $15 of your total bill had you given the boys the cash on the day. We truly believe you were given a premium service at a great price on the day and this can be confirmed by the comment you placed on our job card “Service excellent”. We were very disappointed to see your review after that great comment, especially when you first claimed your only issue was you were not told about the depot to depot, which was not only clearly explained over the phone but was also detailed in the quotation you were first sent. We very much appreciate feedback whether good or bad as long as it is factual.
Frequently asked questions
Are you an insured business and do you guarantee your work?
We most definitely hold a full transit insurance along with a public liability policy. All reputable businesses should have this standard form of insurance. Please make sure this is always included in your quotation and they are not charging you for something that is a requirement. If an all risk insurance is what you prefer we can certainly pass you on to our insurance broker direct who will look after you and get you a great rate for this added extra.
What do you like most about your job?
The absolute best part of my job is dealing with many new and varied people on a daily basis. I have made many long term friends over the years and everyday brings something new and exciting. Along with this comes the fact that you are able to help someone who is dealing with one of the most stressful things they have to do in their life, and make it a little less stressful for them. There is certainly nothing more rewarding than been able to provide some comfort to a client in distress.
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