Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes we are fully insured, and gaurentee all of our work, if things are done properly and to local councill standart and manufacturer standarts there is normally no problem,

Question 2

How did you decide to get into your line of work?

Accepted Answer

soon as i left shool i started working in a factory that made all roofing products, then i done an apprentaship as a roof plumber, now i have been roofing rof 18 years,

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

a lot of customers appreciate honesty and reliability, I constantly get customers compliment about us being ontime  and good communication, I thought that this was just normal for people to do!!

Question 4

What do you like most about your job?

Accepted Answer

being out in the fresh air, not stuck in a factory or an inside job, i enjoy being outdoors,enjoy a challenge,but best part is job satisfaction ,after you have completed a job,

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

I AM AFTER A LICENCED QUALIFIED ROOFING CONTRACTOR, I AM AFTER SOMEONE WHO INSTALLS WHIRLY BIRD VENTS I AM AFTER SOME ONE TO REPAIR MY ROOF, I AM AFTER SOME ONE TO REPLACE MY ROOF, I WANT MY GUTTERING REPLACED,

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

will you be doing the job, YES  , not an apprentice or cheap labour hire, I quote job and  I install material, may not be as cheap as others to do properly, Do it once do it right,  But nothing cheap is any good !!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

OWNER OF BUISNESS QUOTES JOB , AND IS ON THE JOB,

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Fully qualified and insured professional Local tradesman, who will help you to find the right solutions for what your homes needs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

NAME,PHONE NUMBER ,AND ADDRESS, EACH JOB NEEDS TO BE MEASURED AND QUOTED ON SITE BEFORE CAN QUOTE, WE DO NOT GUESS QUOTED, USE COMPUTER PROGRAMES FOR ESTIMATING MATERIALS

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

email photos of job, research the materials they want to use, pick out colours in advance,

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

WHIRLY BIRDS ,  PRICE REDUCED FOR SECOND ONE INSTALLED, DISCOUNT FOR WHOLE HOUSE OF GUTTERING DONE, ASK FOR A DISCOUNT OFF YOUR QUOTE,  PENSIONERS DISCOUNTED,

Question 12

What makes your pricing competitive?

Accepted Answer

it is important not to pick the cheapest quote, make sure you compare the materials used,most jobs are done by square meter, so most quotes should be simular, beware of cheap quotes and being hit up for extra later on

Question 13

How do you normally charge for your service?

Accepted Answer

EACH JOB HAS A  FULL SITE MEASURE AND A QUOTED PRICE ,                      QUOTED PRICE, THIS WAY PRICE STAYS AS QUOTED OR AN AGREED PRICE WITH THE OWNER, HAPPY TO WORK TO OWNERS BUDGET,

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

New guttering ,repairs, Downpipes, Finding roof leaks, Roof reports, Whirly bird Roof vents installation and maintenance, Repair and painting timber fascia boards, New metal fascia and guttering, all roof vents, skylights, Roof sheeting, flashings, Laserlite sheeting, All metal roofing work,

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

FULLY LICENCED, FULLY QUALIFIED , FULLY INSURED, 23 YEARS EXPERIENCE IN ROOFING INDUSTRY, MAN WHO QUOTES THE JOB DOES THE JOB,

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