Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

yes ,we are fully insured and guarntee our work

Question 2

How did you decide to get into your line of work?

Accepted Answer

honesty , reliable fair with the customers also believe in a quality work so they can use us again and again

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

yes we have so many stories .i remmb once i did a job in blacktown area and i moved the customer couch to vaccum behind the carpets and i found customer  diamond ear piece and go to the customer give that back and custoomer was very impressed beacause she told me that ear piece was around $ 5000 and appericate for honesty

Question 4

What do you like most about your job?

Accepted Answer

Most important we like met diffrent people every day and make aspecial bond so they can use us again .

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

whats their procedure of their job and what sort of chemicals they are used

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Mostly customers ask is this stain can be removed or not . we give aright advice and treat the stain according to our cleaning techniques

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

my passion for my work

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Beacuse we believe in a quality work not in a quantity with a resonable price

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

First of all we know whats the size of the job like how many bedrooms ,stairs and size of the rooms. And in upholestry how many seats you have and what kind of fabric you got is it leather or suede .These things we can discuss with customer before book the job and then give our price.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Before we start the work  we ask customers when did they last time clean their carpets or upholstery . what sort of stains they worried about . we look at the stains and give right advice what stains comes off or some are permanent marks  . if they put the carpet or upholstery protection put on its help to increase the life of fibre .Also if they clean their carpets every 6 months after protection you dont need to be worried for 1 year

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

we offer free sanitize,dustmites and deodorize treatment for free

Question 12

What makes your pricing competitive?

Accepted Answer

We charge for the quality work and our company dont compete with others because we believe in good work not in quantity work . Most of the customers need quality work and we had a good valuable customer base

Question 13

How do you normally charge for your service?

Accepted Answer

we charge according to job like if the carpets or upholstery heavily  soiled  then we are very fair with the customers and explain we do extra treatment so your carpets looks much better .

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialise in carpet encapsulation cleaning and your carpet dry in 2 hours. Also in upholsetry cleaning,leather cleaning,rugs ,curtains,tiles,car seats .we had 10 years of experience in the cleaning industry .

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

we had 10 years of experience and our technician are qualified from reputed institute and they know how to handle the job professionally.

Stainmasters Cleaning

Business contact details

Business description

Badges and awards

Browse carpet cleaning experts by suburb

Services

Qualifications

Add your review

Reviews (90)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Popular Cities

Popular Categories

About Oneflare

Download our apps