Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes full insurance is  in  place  and  all  public  liabilities are provided.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As discussed earlier, I have been in business for over twenty years, and in that time I have had the pleasure to do business with thousands of people, with very positive experiences normally.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Because i listen to what the customer says and i try my utmost to deliver exactly what they want. My aim with all customers is to provide a service that they feel is better than they expected!

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

If you have any decorative screening or decorative fencing requirements we can help you.  If you log onto our website you can see a display of some of our work and also upload any photos of your job through our contact page. www.customlaser.com.au

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can save money by thinking out very carefully any requirements they may have about there job. A great idea would be to properly sketch and dimension drawings of what they require.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Five percent discount if they mention that they found my business through searching through one one flares  data base. And i'll be sure to give them extra special smile.

Question 7

What makes your pricing competitive?

Accepted Answer

We are a relatively small organisation, with low overheads. I try to operate as efficiently as possible. We definitely work on the premise of smarter not harder which seems to help bring costs down.

Question 8

How do you normally charge for your service?

Accepted Answer

Generally speaking I charge relative to time, this may be laser cutting time, design time, cad drawing time, machining time or folding time. It does depend on the processes involved.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My facility has several machines, all of which are computer operated (cnc) controlled. This means thaT they are extremely accurate and consistent, whether it is an individual part or one of hundreds. This capability allows me to tackle an extremely wide range of jobs.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Having been in the building industry for more than twenty years and with qualifications in engineering, design, manufacturing and business, i'm very confident that my customers will get there moneys worth from me.

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