Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am insured with public liability $10 Million and provide a quality assured guarantee when supplying equipment. My work is fully sanctioned with appropriate licenses for all.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have been an electrician for over 15 years. Employed as a leading hand/supervisor for most of that time. I have completed large industrial, commercial and domestic jobs across Australia and like it when I hand over an installation to the customer.

Question 3

What do you like most about your job?

Accepted Answer

Helping people with their projects, fixing problems, providing a great service that supplies the best technologies and advice for a variety of installations. (Customer satisfaction).

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience they have in the required field and knowledge of such work. If they have any similar jobs they have done before, how they turned out and how can they help.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Police Clearance State, Federal to work in schools, places with special needs persons and government facilities inc. information sensitive areas.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I am experienced and licensed to perform a large variety of work. My work is showcased across Australia in some of the largest retail stores and domestic mansions. All of my work is quality assured, I only use the latest and best equipment available, (Australian made if possible).

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What equipment is to be installed or repaired (Make/Model/Part Number). Type of building; domestic, commercial, brick veneer, double brick, single or multiple storey, tiled or metal roof.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1- Research what appliances; Lights, Equipment and appliances they would like and provide details before work starts. 2- Have area to work in free of obstacles. 3- Provide detailed plans of installation and equipment required.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I am installing Network Distribution Boards that are (Certified) for National Broadband Network Equipment in advance of the NBN so that customers can request upon the service being available in their area that all Network Equipment be installed within enclosure.

Question 10

What makes your pricing competitive?

Accepted Answer

All of my prices are formulated at a set, discounted rate that is provided to myself by wholesalers and passed on to the customer at near wholesale price. Hourly rates and set pricing of general installations are also used.

Question 11

How do you normally charge for your service?

Accepted Answer

Hourly rate (Time on site) plus Materials. Quality assured service, materials and guarantees with ongoing customer support.  Cash or EFT preferred.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Home Theater/Automation, PUSH controls (App based control from Smart devices Phone, Tablet, IPad). NBN installations and integration. Shed/Garage conversions (Mancaves). New Homes, Commercial properties, Renovations, Feature lighting and design.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

SCE is able to provide all electrical, data and internet services. Qualified A Class Electrician, ACRS accredited Telecommunications installer with Structured (Data) /Coax (TV) cabling. We have been trained in all the newest technologies including App based home automation, Home Theater controls.

South Central Electrical

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